The Vitamin Shoppe Employee Reviews

Found 359 reviews matching the search
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Excellent benefits and room for advancement, salary low for area/cost of living
Store Manager (Current Employee) –  Studio City, CAJanuary 2, 2017
The Vitamin Shoppe is overall an excellent place to work; the company is committed to developing and advancing its staff, and with hard work one can move from a Key Holder (Shift Supervisor) up to Store Manager within eighteen months or less. They make a real effort to promote from within, which puts them ahead of many other retail organizations. The benefits package is very good, as well.

The salary is, unfortunately, not in line with the high cost of living in Los Angeles. Although they have a bonus plan, the bonus is small and few stores in the company hit it. I am one of the few Managers to make bonus, but there is no guarantee this will continue, as the supplements industry is down-trending, an issue made all the more difficult by the large hit the industry has taken from online retailers such as Amazon and Bodybuilding.com
Pros
Environment, advancement, benefits
Cons
Salary, low bonus, industry in a slump
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The company is focused upon providing health-related guidance in a compassionate and communicative manner.
Assistant Store Manager (Current Employee) –  Knoxville, TNOctober 25, 2016
The main focus is customer service and engagement. Doing so requires a strong, collaborative team built upon trust and communication. Any tasking is immediately halted when a customer walks in the store, and each customer is given our full and undivided attention. The overall goal is to provide a supportive and welcoming environment, so that customers feel safe sharing their health concerns with the staff. By responding to each customer's needs with knowledgeable understanding, we are able to connect them with the products best suited for them. Not only does this influence our sales in a positive way by reducing returns and building rapport with the community, it gives the employees validation that their hard work translates into real-world benefits for other people.
Pros
Rewarding work environment, sales-based bonus incentives, excellent benefits program.
Cons
Limited advancement opportunities.
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Well established company
Sales Associate (Former Employee) –  Toms River, NJAugust 16, 2016
Typical day at work consisted of maintaining proper inventory and professional appearance of store front. Greeting customers with understanding and knowledgeable assistance of products to meet specific needs. Learned through training program about the products being sold and benefits products had on the human body. Management at the time was a little to be desired; however, management as a whole was fantastic. Hardest part of the job was convincing customers to purchase certain products based of benefit to their health, rather than benefit to my compensation. Most enjoyable part of the job was everything learned in time spent in career.
Pros
Knowledge of products
Cons
management
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Decent Employer
Assistant Store Manager (Former Employee) –  Chicago, ILDecember 5, 2016
This was my first time working retail. Employees are nice and helpful to customers and co-workers and management is easy to approach. I learned about supplements (health and sports), homeopathic and essential oils. The most enjoyable part of the week was processing shipment as it makes the day go by faster and assisting customers and seeing them return because we had gained their trust and business.
Pros
Good work/home life balance
Cons
Benefits and Pay
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Vitamin and supplement store
Assistant Store Manager (Former Employee) –  Jensen Beach, FLSeptember 26, 2016
Has good store hours and has very knowledgeable employees. They train you to have great knowledge of vitamins and supplements. YOu have to help keep the store clean, educate and greet customers, upsell products and put away inventory as per there are two product deliveries a week. Great benefits, and room for advancement with the company.
Pros
benefits and product education
Cons
working sundays
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Great company, too much work though.
Assistant Store Manager (Current Employee) –  Wilmington, NCDecember 7, 2016
Great company to work for that provides full time benefits. Several positions available from part time to full time management, with room for personal growth.
Pros
benefits, job security, discounts
Cons
work alone often, highly demanding, inconsistent scheduling
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I had a wonderful experience working for this company.
Key Holder (Former Employee) –  N Attleboro, MADecember 13, 2016
My overall rating of this job is 3.5 out of 5. The work life balance flexible. Compensation could have been better. Would have liked to have been made aware of open positions and ability to advance more.
Pros
Customers and Discount
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very nice place to work
Head Ethusiast (Current Employee) –  Cuyahoga Falls, OHDecember 27, 2016
very nice place to work staff and management are top notch. the co workers are top notch as well I enjoy my time there. the surrounding area of the store is very nice as well. great place to work and raise a family
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boring
Health Enthusiast (Current Employee) –  Saint Petersburg, FLSeptember 25, 2016
as a part timer, the hardest thing you have to do is learn where each product is and be ready for a weird question about a supplement. youll get the hang of it within 2 months, ive been working here about a year now without getting promoted and its tiring because ive been told to always be doing a good job.
Pros
good raises, discounts.
Cons
no advancement, boring.
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Great supplement knowledge
Assistant Store Manager (Former Employee) –  Baytown, TXOctober 29, 2016
The company itself is great. Manger doesn't close Friday or Saturdays. Doesn't work shipment either. If you become sick, she becomes sick too. It's annoying. The company pays half of your insurance and great benefits. Overall the company is great, working at this location I would definitely reconsider.
Pros
Benefits
Cons
Store manager
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Good hours, great team, fun environment, decent pay for full-time, and great place for networking
Manager (Current Employee) –  Atlanta, GAAugust 26, 2016
Management is good with working with your personal schedule, good benefits, fun and fast paced environment, great co-workers, thorough training, and good opportunities for advancement.
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Key Holder to Store Manager
Store Manager (Former Employee) –  New York, NYApril 6, 2016
Excellent company to grow with. To make it beyond store manager you must have multi-unit experience and preferably a 4-year degree. Work life balance is exceptional in all roles. Compensation is about average compared to the retail industry. Job Security is exceptional except if you make a serious violation of company policy. Management is dependent upon your immediate supervisor or district manager. I have experienced both stability and instability depending on the district I was in. Culture is exceptional. Vitamin Shoppe is a health and wellness lifestyle brand. Should company benefits include more samples to partners all would benefit.
Cons
minimal staff
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N/a
District Manager (Former Employee) –  New JerseyOctober 31, 2016
-The culture of the company was not the right fit for me
-Overall Compensation was good and within realm of other retailers
-Learned about vitamins and supplements
Pros
N/A
Cons
N/A
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great place
MANAGER (Former Employee) –  Orlando, FLDecember 15, 2016
Great place to work, best hep customers out and go satisfied with ower service great to grow withing the company.only is the compensation and bonus to low.
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Could be better
Assistant Store Manager (Current Employee) –  New York, NYSeptember 24, 2016
It's a hit or miss with this company. Certain managers are great and some will make your life miserable. Hours also depend on how the stores run and how much staff is there.
Pros
Benefits
Cons
Rude staff
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Awesome
Health Educator (Former Employee) –  Williamsville, NYAugust 22, 2016
Great work place, would recommend to anyone. Great benefits if you use supplements. People are awesome. Discount is amazing.
Pros
Discounts
Cons
None
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Great work environment. Bad pay. Bad work/life balance.
Key Holder/Assistant Manager (Current Employee) –  Columbus, OH 43228October 20, 2016
The culture at The Vitamin Shoppe is top notch, at least my experience. You get to work with great people and that makes a huge difference during the day. THe vitamin Shoppe, even though it is a retail company at the end of the day puts a lot of effort into hiring quality people. They look for positive energy, ability to learn and adapt in an always changing industry and they especially look for a strong willingness to learn. Product knowledge and the passion to learn about health and wellness is of the utmost importance to this company. Even more important is the ability to relay this knowledge with customers and that means they want you to have strong communication/people skills. If you do not have these skills The Vitamin Shoppe is deffinently a company that will help you develop these skills.
As for compensation and pay. Not that great. Its a retail job at the end of the day and you get paid as such. You do not make commission here. It is just an hourly rate and not a good one. The health insurance benefit package is the only thing that reallly stands out. It's a comapny who is all about health and wellness and they back that up with a good health insurance plan.
Work and Life balance is not that great either. Once again, this is a retail job. You will work weekends. If you are lucky you will get one weeknd off a month. The schedule changes every week. There is no fixed schedule in this company. One week you could be opening the store three days a week and closing it twice a week. The next week you could be closing five nghts a week. They try to divide it up as evenly
  more... as they can but the results are mediocre at best. The same goes for when you want time off or are requesting a specific day during the week that you want off for whatever reason, they will try and work with you in order to get you what you want but dont get your hopes up.  less
Pros
Great company culture, learn about health and wellness, discount supplements.
Cons
Bad pay, bad schedule, usually short staffed, only get half an hour for lunch, bad work/life balance
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Good place to work for
Store Manager (Former Employee) –  Okemos, MIJune 20, 2016
Good place to work for unless it comes to having to let someone go then its a complete hassle even if the person needs to be terminated asap.
Pros
great pay, pto, fmla, benefits, etc
Cons
higher management, letting people go, staffing, etc
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A wealth of knowledge for those interested in Health
Assistant Manager (Current Employee) –  Richmond, VANovember 21, 2016
Working for the Vitamin Shoppe is very different from your standard retail environment. You're not just a sales clerk, you're a nutritionist, a health advisor, a therapist and so much more; all of which falls under the title of "Health Enthusiast". You'll be invested in the health and well-being of every customer that walks in the door, and you have a genuine opportunity to help improve the lives of your customers.

9+ hour shifts are not uncommon, managers also have to be able to cover call-outs which makes having a life outside of work very difficult.
Pros
Paid training, sales incentive programs
Cons
minimal staffing, rough hours, poor work/life balance
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Supportive and Inspiring place to work.
Assistant Manager/Manager in Training (Current Employee) –  Santa Rosa, CAFebruary 29, 2016
A typical day at the "Shoppe" is never boring. The customers are always friendly and the team is like family. Trust and dependancy is abundant and there literally is never a day that goes by that one would ever dread going to work. The product knowledge is continually progressive and endless which makes the job intriguing and increasingly more satisfying and addictive. The hardest part of the job is learning where everything is in the store, but this comes with time and patience. The most enjoyable part of the job is the daily customer interaction, employee discount, exposure to the health and wellness industry and how much the company takes care of it's employees.
Pros
Employee discount rates, benefits, product and industry exposure.
Cons
None.
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Overall rating

3.6
Based on 361 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.1
Job Security/Advancement
3.1
Management
3.3
Culture
3.6