Customer Service and Training (Former Employee) – Overland Park, KS – February 25, 2016
This was an amazing job and I like to believe that if they were still in the area that I would still be with the company. I started as a Customer Service Rep taking orders in an inbound call center and quickly became a Guest Relations Specialist taking care of the Customer when things went wrong with the orders. Prior to accepting a role as a trainer I did a season as a Lead with a team of 12 to 16 people under me. The remainder of my time with the company was spent as a Trainer teaching new hires and mentoring them through out their time with the company. Management was great, the people that worked for this company were amazing.
Free tickets to Disney world packaged with discounts, health care and 401k options
The company no longer operates within the United States, when I left but they have return to the country not the area.
Manager (Former Employee) – Burbank, CA – February 12, 2016
Disney is an amazing company, though their corporate culture really limits the development of their employees. Management mandates a high degree of deferential treatment to senior leaders and perpetuates a very hierarchical environment. It is difficult and time consuming to drive results. The benefits and pride of working for such a strong brand does offset this negative component somewhat, though working in the Corporate segment presents cultural challenges that are not as prevalent in other companies.
Brand recognition, benefits, free parks admission, pride in amazing companies
Too hierarchical, stiff and formal culture in the corporate segment, lack of openness from leadership
Disney Photo Imaging Coordinator (Current Employee) – Lake Buena Vista, FL – March 16, 2016
Typical day at work is with 30,000 to 50,000 people in the Magic Kingdom..You learn how to deal with others and solve issues quickly. Hardest part of the job is dealing with co-workers who dont seem to care about what they do. The most enjoyable part is watching people smile when they meet their favorite character or see the castle for the first time.
Amazing people centric job with awesome benefits and a positive atmosphere
College Internship (Merchandise) (Former Employee) – Lake Buena Vista, FL – March 12, 2016
Everyday is different. Various tasks so the job never gets boring. Guest interaction is a huge plus. Management is amazing and helpful. Dealing with upset guests during the holidays is the most challenge part of the job. Benefits are amazing.
amazing benefits, free park entry, discounts, family discounts.
guest can be crabby during high volume seasons, pay could be better.
SALES ASSOCIATE (Current Employee) – New York, NY – December 29, 2015
Excellent place to work if you are naturally an energetic person who loves kids and all things Disney. The pay is horrible but benefits are fanastic. Managers are great, you just need to know hat you are doing and try not to bother them too often. Most of the employees have bring positive attitude to the workplace but you have some that are just rude. Hardest part of the job would be running up & down the escalators, going from floor-to-floor doing guest checks. The most enjoyable part is making a princess (girls) or superhero's (boys) day thus making the parents happy. I just enjoy creating a great magical retail experience for guests.
Front Service Advisor (Former Employee) – Orlando, FL – February 1, 2016
Disney in general is a company that is great to work for to gain experience. It is extremely competitive and difficult to move up past entry level management. I recommend to work there, but not plan on staying your entire career.
Kilimanjaro Safari Ops (Former Employee) – Lake Buena Vista, FL – March 22, 2016
It is a great company with wonderful ideals, but it is such a large company that you can get lost in the infrastructure. It is difficult to advance within certain departments and the compensation is quite low for the work that I did in my department.
VBA Developer (Former Employee) – Glendale, CA – October 22, 2015
Had plenty of exposure to upper management. Provided with autonomy to design application the best way that I saw fit. Fun environment that celebrated the completion of the project and worked closely with users. Led and supported users to accept new application and methodology even after the main stake holder left the company insuring that department would gain full benefits from the project.
Was working with colleagues and learning from them as well as build relationships with user group.
Company budget limited the time and compensation for the project.
Member Services Manager (Current Employee) – Celebration, FL – October 25, 2015
Great benefits lots of perks Very structured You feel like part of the magic here Cast Members are happy The culture here is very different than anywhere I have worked. A lot of rules and things you need to learn along the way. At times can be very challenging. However peers are always willing to assist when needed. It's a great company with a lot of great people
Fast paced work environment with helpful colleagues, but tough work schedules.
Guest Service Agent / Concierge (Current Employee) – Kapolei, HI – August 31, 2015
Highly recommended for anyone who is interested in learning about the hotel industry. The company takes care of its employees in terms of perks and retirement benefits, but the challenging work hours and lack of flexibility make it difficult to find a balance between work and personal life. Excellent work environment with helpful colleagues and management at most times; however there is a handful of politics. This is expected of a large company, but also due to the high turnover rate. The hardest part of the job is dealing with unreasonable / demanding guests and trying to stay motivated as job content lacks personal merit. The best part of the job is working along side friendly colleagues and seeing guests smile.
Disney has it down for work life balance. There has been some well deserved bad press lately on outsourcing work but at it's core a good company founded on good principals. The company has excellent benefits and much of the management still holds the principals in high standing.