The DRC can be a fun place to work
e-Commerce Internet Help Desk (Former Employee) – Tampa, FL – July 15, 2017
Since the Disney Reservations Center office can sometimes feel disconnected, they do bring characters to visit the call center, for photo ops and meet and greets.
The pay does not stay up to industry standards, however the benefits of the cast members being able to go to the theme parks and taking friends and family, the discounts on resort stays, and at select dining and shopping locations makes up for some of the pay discrepancy.
When working for Walt Disney World if you start out in the call centers, and you want advancement, it is better to be in the Orlando office, the Tampa office does not really give the opportunity to network, that is needed to advance in the company.
Character visits / free admission
No life work balance, A LOT of OT