Pros: Atmosphere, leadership, benefits, and discounts
Cons: Varying schedules
Working at Walt Disney World is like working with a huge family of very diverse, entertaining, clever, and funny people. The best part of my work day is seeing my coworkers when I get there and knowing that they are as invested in helping fellow Cast Members as I am. Everyone works hard to make sure the guests have the best experience possible and management has an open door policy that they stand behind. Every morning, I drive to the parking lot and board a bus to get to work, I see Cinderella's castle, and I know it is going to be a magical day. The most difficult part of being a Cast Service Specialist is the volume of Cast Members who speak a different language and need assistance. On the bright side, I became very good at pantomiming. The most enjoyable part is helping Cast Members understand the Disney company, benefits, and how to navigate in the Cast environment.