Fun work place with genuine employees
Disney Dining Call Center Agent (Former Employee) – Anaheim, CA – February 7, 2016
My experience with Disney Dining was great. Through them I learned a lot of communication skills. It taught me patience with guests that aren't easy to deal with. Even though it was our job to keep a smile on our face, my co-workers were genuinely kindhearted. The job wasn't hard, the only time it was challenging were the times when call volume reached 80-100 calls waiting. The most enjoyable part of the job was making the magic happen for all guests, especially those who were agitated from the very beginning. Once they saw the hard work we put into trying to get reservations for their vacation their attitudes would change and by the end of most phone calls they would tell me I made their day. That was the best part of the entire job, guest satisfaction.