Sr. Communications Specialist (Current Employee), Burbank, CA – March 23, 2014
Pros: free tickets to the park, special employee only movie screenings of new releases, discounts on products.
Cons: extremely heavy workload. multiple levels of buy-in before moving forward with any project.
The work at Disney is challenging, to be sure. Not the least of these challenges is the workload placed upon each employee. It is a very collaborative environment that requires multi-levels of buy-in for each project.
Specialist (Former Employee), Anaheim, CA – March 20, 2014
Pros: free passes, fun people
Cons: long hours, little pay, no recognition
You will enjoy amazing health and savings benefits, plus who doesn't love to get in free. However it is very difficult to move up and pay is well below fair. Part of your pay is just being able to say you work there.
Little life balance, long hours and 6/7 days can be expected during the busy times. Vacations are difficult to get approved and are often – more... forgotten about. – less
Cashier (Former Employee), Anaheim – March 18, 2014
Pros: atmosphere, benefits
Even though I may have had my fair share of complaints working for Disney, such as scheduling and having a life, I will never say that I regretted working there. It was easily one of the greatest experiences I have ever had and I'm so grateful I can say I worked there.
Host, Busser (Current Employee), Anaheim, CA – March 17, 2014
its an ok job. i love the environment but the workers are just unsettling. you try to have fun but sometimes dont even feel like going to work. no room for growth and not worth the pay just to stay with this job. need something more stable and need something to actually pay the bills with
Retail Sales Intern (Former Employee), Anaheim, CA – March 14, 2014
In Disneyland, we greeted our guests and gave them Morning High-five when the park gate just opened. We took rotational position every two hours, so I might work at the register, by the merchandise shelves, or out side the store with the shopping cart. We provided the guests with any information they needed in the park and created magic moment for all – more... the guests. We were trained by one-on-one mentors, and the leads and managers were always there and ready to help. My co-workers were nice and excellent as well, funny, smart, and helpful. The hardest part of this job would be get used to communicating with people from all around the world and being very creative and thoughtful to deal with each guest's issue and meet their needs. However, those were as well the most enjoyable part of the job, because I could talk to different people from different countries and different cultures, and there were always a lot of fun during my work. Besides learned how the world's #1 theme park operates daily, I did enjoy myself working in the park everyday, bring guests with happiness and magic! – less
Cashier/Customer Service (Current Employee), Anaheim, CA – March 14, 2014
Pros: admission into the disneyland resort, paid more than minimum wage. making magic moments
Cons: no health benefits or dental, part of union so deductions from checks, ruined sleep schedule, getting out of work at 3-4 a.m.
I have had my fair share of jobs, six to be exact. But I have never seen another company be so self driven. So motivated and inspired to make guests feel more at home than the Walt Disney Company. I learn about how important customer service is, how important it is to greet everyone with a smile and willingness to assist. Although i work at 4 different – more... restaurants in this company, i enjoy working them all. Whether its the ice-cream parlor, chili dog/hot dog stand, bakery or the cappuccino cart. I love interacting with people from all over the world and working with a team of people that all focus on the same goal.The most enjoyable part of my job is making people smile,laugh and get to learn new things everyday. The hardest part of my job is never knowing when the rush will end, the park could have 25,000 - 60,000 people everyday. So we always have to prepare ourselves with stock and mentally prepare ourselves. The management team are great when it comes to checking the location, but it lacks knowing the team members. They don't remember our names although we have seen them 100+ times. They don't call us to their office unless we are in trouble or they need to talk to us. – less
Guest Service Representative (Former Employee), Jonesville, SC – March 12, 2014
Assisted guests with phone and online orders, provided specific product Information, supplied spontaneous resolutions for customer issues, and responded to copious email requests while achieving required goals
Excellent Perks, Few Opportunities for Advancement
Learning Analytics & Evaluation Coordinator (Current Employee), Anaheim, CA – March 5, 2014
Pros: going to disneyland for free!
I enjoy what I do and the perks of being able to take my family to Disneyland for free is amazing. I just wish there were more opportunities for advancement. Currently working part time, and would like to kick it to the next level.
Food and Beverage Hostess/Trainer (Former Employee), Orlando, FL – March 4, 2014
Pros: park benefits, discounts, free beverage, backstage access, easy promotions
Cons: long days, rude guests, no free food
I loved working at Disney. It was a great experience from the start. I learned how to get along with all types of people. I also learned a lot of different work ethics. The co-workers were great. It was a main reason why I would go to work some days. The hardest part of the job was making sure I did my job as fast and efficient as possible. There were – more... some bad days, but overall good days. – less
Excellent place to work...not enough money or hours
Intern - Quick Service Food and Beverage Cashier (Former Employee), Anaheim, CA – March 3, 2014
Pros: great work culture, great for resume, free park access
Cons: too-short breaks for the size of the park, not enough pay
In my time with The Walt Disney Company, I was a Disney College Program intern. This means that I was given three-year seniority for hours and certain benefits were available to me that others didn't have. Therefore, I will be writing this review more from the standpoint of a basic Cast Member. I often heard of other Cast Members struggling for hours – more... so that they could pay their basic life expenses. Also, the pay was just above minimum wage, which would be fine normally, but the people who work directly with Disney's Guests should be paid more in my opinion. We had to work in very strict conditions to uphold the kind of standard that Disney is famous for, and we had to do this while serving Guests that were worse than any other work location I've ever heard of. They were not all this way but several Cast Members were having anxiety issues from operating certain locations. For the people on the front lines, I think a company as big as Disney could have paid them a little more. That being said, Disney did have EXCELLENT benefits on the short term, such as free park access and many discounts on merchandise and food. I won't talk about health benefits, etc. because I left after the internship was completed and don't have any experience in that. The vast majority of the managers that I had were excellent, and several of the leads (supervisors) were as well. Not all. There were times, based on experiences withwhen I questioned how Disney advanced people and I was not the only one to think that. Every lead had their own way of doing things and it was often expected that we read their minds to figure out how so that we didn't get in trouble. That's the short of it. All of that said, working for Disney is definitely worth it. No position is perfect, but there is a lot of job satisfaction that comes from providing service that is above and beyond anything that is expected. There were tears when I left, and I am considering going back to work there again someday. The negativity in this review is purely for information's sake (it seems that everyone talks about that positives and never the negatives), but I would thoroughly recommend working for Disney to friends. – less
File Coordinator (Current Employee), Glendale, CA – March 1, 2014
Pros: exciting workplace, great contacts made
Cons: no benefits as a temporary contract
As a temp, I was able to communicate directly with many directors and managers who have served as excellent references and leaders. Disney runs a tight ship, and there is little room for slack in the Taxation department.
Front Desk Cast Member (Former Employee), Orlando, FL – February 28, 2014
I absolutely loved working for Disney. I did the Disney College Program while in college and couldn't have asked for a better experience. I worked the front desk of one of the resorts and loved it. It was easy to make great friends and enjoy the job.
Data Center Migrations Manager (Former Employee), Glendale, CA – February 26, 2014
Worked as a Data Center Migrations Manager for Disney. Its a massive organization with multiple sub-companies still it lives upto one Disney brand. The work culture is fun filled, offices are lively and project teams are always cheerful.