Objective of position: The Collector is responsible for the opening of new accounts, establishing credit limits, payment terms and collection of accounts receivable.
Duties and responsibilities:
Review credit applications for new accounts for accuracy
Set-up customer card file, including bill to, ship to addresses, pricing both list or cost, price schedules, customer margins etc.
Make collection calls
Keep records of all delinquent accounts
Research and resolve payment discrepancies
Communicate with internal customers (sales assistants and sales reps) regarding overdue accounts.
Send monthly statements, duplicate invoices, and proof of deliveries.
Approve orders on credit hold
Process credit card charges
Place delinquent accounts with collection agency.
Maintain regular consistent attendance and punctuality
Abide by all Company policies and procedures
All other duties assigned by management
Excellent attention to detail
Sound decision making skills
Work well in a team environment
Able to work with a diverse group of people
Good written and verbal communication skills
Should have basic knowledge of commonly used concepts, practices and procedures within the A/R and collections field.
Proficiency in all basic computer applications including excel, outlook and word
Requires a high school diploma or its equivalent with 1-2 years of experience in the field or in a related area.