Productive workplace that puts the costumers first.
Crew Member (Former Employee) – Norfolk, VA 23518 – March 10, 2016
A typical day at Wendy's was very routine, and fast pace. From working at Wendy's I learned to always listen carefully to the request of the customer and that teamwork is ultimately the key to success. The management at Wendy's I must admit did not always see eye to eye with the employees, but overall they were fair to each employee. My co-workers at Wendy's were not always on the same page as I was when it came to doing their job effectively, some people liked to horse-play or lollygag. The hardest part of the job at Wendy's was not getting stressed even if there was a really bad rush. And the most enjoyable part of working at Wendy's was feeling like you were a really important part of something.
Productive and fast paced environment serving fast food
Crew member (Current Employee) – Cadiz, KY – March 14, 2016
A typical day at work would be a day of success, communication, multi tasking and helping my other crew members occasionally some training, I have learned how to be a better person by my time at this job and learning the importance of being great at giving customers the best experience they can receive. The management for the most part is pretty good and easy to get along with except for a few that are less than productive. my co workers are a great group of people to work with. The hardest part of my job is the multi tasking but it just makes me strive harder for success.
Crew Member (Former Employee) – Port Clinton, OH – February 16, 2016
Wendy's used to be a fun place to work. I had gotten two raises within the first 6 months I had worked there. But after my last raise, work began to have more bad days than good and I found it increasingly harder to motivate myself to go to work. As I started talking to my coworkers about it, I started to also noticed how I and a select few others were being treated differently than others by the same manager. Being yelled at and wrote up for the same things that other coworkers were allowed to do. I talked to my general manager about it and told him that I would give it a week for things to change and my two weeks were going in. Nothing changed and my two weeks went in.
General Manager (Former Employee) – Dexter, MO – January 6, 2016
As with most fast food places, expect low pay and long hours if you are in management. As a salary manager, I consistently put in 60-80 hours a week, often without having a day off in the span of a month. Overall, you know what you are getting when you get in to it and the advancement opportunities are there for those who wish to move up. However, this does depend on the General Manager of your store. I worked for one great GM that helped me move into management and eventually be his replacement when he left. I also worked for one that made me dread going to work every day and had a clique of people she liked and allowed to get away with anything they wanted. There were employees physically fighting, drinking and smoking in the store.
Good step to get into a real management career
Excessive hours, practically no benefits, and low pay
Cashier/Cook (Former Employee) – Lexington, NC – January 27, 2016
I really enjoy working with my employees because we had a lot of fun while getting the job done. Everybody disagreed at times but at the end of the day it was all about teamwork. I love the customers because you can have a bad day but just seeing the smiles from them brightens your day. I think the hardest part of the job for me was drive-thru. You have a lot going on because you hearing orders and getting the money at the same time. My most enjoyable part was interacting with different types of people. You can't judge people if you don't know them so getting to know my co-workers and the customers was awesome.
raises and benefits(if any)
shorts breaks, not able to sit down during down time, payrate, not allowed to eat free
Cashier/Stocker (Current Employee) – Tucson,Arizona – March 3, 2016
The most enjoyable part of the day is getting to meet our friendly guests that come through the door everyday. A day at work in wendy's is very busy . Lunch is our busiest time of the day. We have to be fast but efficient . The most important part is to be friendly no matter what happens to bring back smiling faces. I learned how to do drive thru at this job and I like it very much. Staff are all great to work with and management does the best they can to keep employers and guests happy.
Fun day at the home of the Dave's hot and juicy cheeseburger.
Cashier (Current Employee) – Mobile, AL – March 4, 2016
A typical day at work consists of hundreds of customers, some with great attitudes some with horrible attitudes. From all my years working for my current employer I've learned that no matter how frustrating a customer or situation may be you always keep a positive attitude because the customer is always right. As far as managers, some do a great job to fulfill their job title. There is really not a hard part about the job but the part I do enjoy the most is interacting with my customers and putting a smile on their face.
Meeting new people, employee discounts, and learning new things.
No benefits, no health insurance, no dental insurance, and short hours.
Crew Member (Former Employee) – Naperville, IL – March 17, 2016
Working at Wendy's the last time around, management was changed and everything went down hill afterwards. The new manager wouldn't let me take days off for finals when I needed it, especially when I had school. They were very inflexible and when legal issues came up, upper management did nothing about it.
Good entry level job; some benefits for full time workers
Low pay; pay raises based on reviews; poor management
Sandwich Artist/Cashier/Opener (Former Employee) – South Bend, IN – February 16, 2016
I enjoyed the first year until new management changed everything. The work is a lot for little pay. The work culture was terrible. However, I learned a lot working here as a teenager. I learned how to develop leadership skills and how to work under stressful conditions. If you are a hard worker it is easy to be recognized and become a manager. The only downside is that if you are a hard worker they take advantage of you.
half priced food
low pay, stressful environment, fast-paced, no benefits
General Manager (Former Employee) – Longview, TX – April 4, 2016
I was general manager. My day included opening the store inventory, scheduling, and just day to day operations. This was a franchise owned store. The owners were very involved. The hardest part of this job is being on your feet 10 hrs a day. Pay was salary so it was easy to budget my bills.
Free lunch, my own boss, flexible schedule
On my feet long hours, dealing with rude costomers
Cashier (Current Employee) – Durham, NC – March 27, 2016
Being employed for Wendy's franchise and corporation has been a great learning experience. It is a great first job because it teaches customer service, and requires hard working skills. It also teaches you how to have a positive attitude in uncomfortable situations with customers and co-workers. The most challenging part about the job is the short break periods, and the salary. The most enjoyable part of the job is associating with customers, and being approved by there satisfaction.
Maintenance (Former Employee) – Bethlehem, GA 30620 – February 12, 2016
I enjoyed working at Wendy's depending upon the Manager. There is not a lot of compensation for the amount of work put in by the employees. The work is fast paced and busy all day. You work long hard hours and not enough pay and no benefits are offered until your a manager. I was harassed by a manager and I complained to my general manager and nothing was ever done about the situation. I finally resigned due to the unprofessional nature of this particular manager. The general manager said that she would speak to this particular manager... but no formal write up for this particular managers behavior was ever issued. Instead they would keep the one bad apple that spoils the bunch and have a high turnover rate of employees that quit due to this one mangers unprofessional behavior. I let it be known when I quit that that was the very reason.. no one ever contacted me. I was an amazing and dependable employee.. I was good at my job and enjoyed it unless this particular manger was on duty.
short breaks, healthcare, not enough hours, not a set work schedule
Fun, fast-paced environment with professional staff
Crew, Certified Trainer, Manager (Former Employee) – Indianapolis, IN – February 15, 2016
Wendys was my very first job as a teenager and I loved all of my time that I spent with that company. The supervisors and management were very family and value oriented... giving me opportunities to grow not only in my career but as a person as well.
Free Meals, Training, Professional Staff, Fun and productive environment
Wendy's Team Member (Former Employee) – Tell City, IN – March 29, 2016
A typical day at work is that of any fast food restaurant. You come in, clock in, and go to your assigned duties for that day.
I learned better people skills while working at Wendy's, as this is a very social job.
The management for the location I was employed at were terrible. Many were rude, ignorant, and many took advantage of the free meals given to the management.
My co-workers were great, many were very kind to me, and I made a few friends in the process. However, a lot of them were fed up with the situation at the restaurant, and quit soon after I joined.
The hardest part of the job was trying to fill orders in a timely manner. That's not anyone's fault, it just happens. Once the drive through gets filled up and dinner rush is happening in the dining room, a lot of orders get backed up. The cooks can only go so fast.
The most enjoyable part of my job was being able to work with so many amazing people. I always worked the front counter, and I got to meet so many friendly customers. A lot of them were regulars and were absolutely the most pleasant people. I loved the customers. I loved talking to them and making them happy. It was the biggest thing that made working at Wendy's atleast a little worth it.
Horrible management, Unpredictable hours, Extremely low pay, Absolutely no benefits.
As a shift manager who worked my way up through the chain of command rather quickly (I was being trained within about four months of being hired) I not only faced a lot of problems from the other managers as a a crew but also as a fellow manager. I worked night shifts and it was well known that while we would be left with excess of day shifts work, causing us to leave at 2 or 3 in the morning after closing at 1 and scheduled to be out by 1:30, if the slightest mess was left, we were written up.
Crew employees are almost always treated as disposable work robots, which may be how they are seen considering the high turnover rate.
A lot of suspicious activity took place, to the point where we knew one manager was stealing from the store and suspected another but nothing was done about either case when taken to a "higher power". People were being paid salary for hourly jobs which they only worked at maximum 35 hours, and money that was accounted for by me or other night staff would suddenly disappear come the morning.
Overall, the work is not hard and can be very easy depending on your location, but it can also be downright awful.
Short breaks, lack of benefits, bad work environment
Crew Member (Former Employee) – Yorktown, VA – March 15, 2016
This, I can confidently say has been my favorite position in my working life. The people on all shifts were very welcoming, and became family. I highly recommend this company as a starter career in the food industry.
Great atmosphere, supervisors were very hands on
If anything it would be the salary, which was low but I never complained.
Warming work environment with very caring management
Cashier (Former Employee) – Owatonna, MN – December 10, 2015
Best working environment I've worked in so far. Management was very laid back but always got what needed to get done as soon as possible. I'd get to help with some of managements tasks being so trusted while working there. Very easy going co-workers that are still involved in life even after departure from the store. Regular customers would come in and ask specifically for me sometimes which was very heart warming. Received quite a few very good reviews from customers within the first few months alone. Couldn't have worked with a more caring crew than I did here. Very understanding.
Free lunch/extended lunches for good working, Errands that are done by very few trusted
Great energy from customers and coworkers,Great place to work at.
Cashier/Crew Member (Former Employee) – Brooklyn, NY – January 8, 2016
A typical day at work for me was being at work on time,punching in and get myself ready to take orders that was either being placed at the drive thru or inside the store.Greeting every customer politely and with a smile.Helping my coworkers out in the store by the food station preparing orders for customers.pretty much multitasking being a help all around the store.What i liked about the job was that everyone could all get along and be on one accord making the day run smoothly and for the most part we had pretty good customers.