Residential Assistant (Current Employee) – Texas City, TX – January 22, 2017
Very rude administrator constantly gossips about prior admins. Corporate was very nice except One which made me quit the new administrator is never there makes up her own rules makes staff go in clients rooms turn on their light and that caused a worker to get punched in the face very unsafe working environment staff don't get along well the Gulf Coast Case Manager is Spectacular with helping the clients
Some of this review includes another company ATCIC but as both work together in facility it would be an incomplete review.
To the credit of immediate supervisors there were a couple of good ones that would go to bat for techs. But overall the feeling of being unappreciated was common among employees. Especially with the parent company ATCIC who The Wood Group(TWG) is contracted to.
Rules changed daily, very little to no structure. Which leads to difficulty on the floor and interactions with clients. So because ATCIC/or TWG at times couldn't make up their mind techs got yelled at frequently by clients.
Clients who were inappropriate to admit to facility were admitted anyways to the detriment of themselves, other clients, and staff. Don't expect ATCIC to listen or care about you or your opinions.
Unethical for both The Wood Group and ATCIC in practices
VERY limited upward mobility
Because of the nature of the job and the handling of the companies there is a good turnover rate so pretty much anyone with a heartbeat is hired... which as you can probably imagine does not make for the best coworkers.
The most toxic people I encountered while with TWG were actually with ATCIC.. who are supposedly the professionals there such as case workers & Program Managers. Catty, gossiping, throwing under the bus, fake smile while stabbing in back, overall drama nonsense I didn't even experience in HS. All while they hold an attitude of superiority.
So I would not recommend it for environment, management, and treatment of staff.
Residential Aide (Former Employee) – Texas City, TX – March 16, 2016
Administrator not professional, staff dressed very unprofessional & a dress code needs to be inforced. Facility beyond nasty, all rooms are gross, the pay is $8.25 an hour, high turn over, you get no breaks, no way to move up, just a dead end job. I loved helping the clients but stressful & not appreciated
RN (Former Employee) – Texas City, TX – October 25, 2015
It was an amazing job very easy very enjoyable but the staff got along very poorly. There was no communication between shift changes which left the next set of staff clueless to what needed to be done & it made work harder than it should have been.
EASY GOING JOB
STAFF WERE ALL THE BOSS'S FRIENDS WHICH MADE HARDER FOR HER TO CONTROL
Working for the Wood group was a little trying at times. Management was going through a change when the company was bought out by Ethos Energy. Over the 4 years, at the beginning, advancement seemed possible, but as years passed work load got heavier and position or wage never changed.
UK - Project Advisor (Former Employee) – Aberdeen, SD – June 11, 2014
Worked as an advisor in Scotland for a Customer Service Center global consolidation into 2 strategically placed Support Centers, one in Houston and one in Glasgow. It was a great opportunity to travel and assist with validation of project estimates.
Resident Specialist (Former Employee) – Texas City, TX – May 16, 2014
a typical work day you would cook dinner for the clients, administer medications, clean (sweep,mop,dust,laundry etc.). I learned how to assist clients with getting things that they needed dealing with mental health, how to administer there medications at the correct time and the correct amount, keep a log of the medications,where the clients are every 15 min and how to do an inventory of the clients things when they come in and how to discharge the clients at the end of there time at the facility. Management is ok could be better if they were more involved with the associates and actually trained them properly in all aspects of the job also if they all knew all of the job instead of just part of it and having you talk to some one else due to them not knowing what it is that you are having a problem with or how to tell you to fix it. the other associates are fairly easy to get along with for the most part but all lack the proper training due to management not training them properly just going off a book that isn't completely correct. the hardest part of the job was doing the clients inventory due to the fact that u cannot touch their stuff so its easy for them to hide things like medication in their stuff. helping clients to get stable on their medications and other things so they can move onto the next part of their life.
if there's enough food after you feed the clients then you can eat what they are having.
Very rewarding job working with Mental Health Clients
Administrator (Current Employee) – Angleton, TX – December 10, 2013
Every day is different at The Wood Group, you never have a typical day. I managed 15 Mental Health Aides and instilled the importance of teamwork in them. I worked with the clients and my main goal was to get them integrated back into society and to help them overcome any obstacles that they may have faced in order to get them to live a normal everyday life. The hardest part of the job was working with clients who had no desire to help themselves. The most enjoyable part of the job was having the ability to make a difference in these peoples lives.
My day started by picking up my client's and seeing what their daily need was for that day either medical or personal such as needing groceries or getting assistance with paying their utilities. Management and co-workers worked well with each other as we helped each other if one had an appointment at same time with another client because of doctor's appointments or community appointments. I learned what the meaning of mental illness was and how to better deal with their needs. The hardest part of this job was that sometimes our clients did not take their medications and would end up being sectioned to a hospital for as long as 3 months at times. Something they did not like.