Usually consisted of cleaning, cooking, paperwork, and stress.
I learned several things about controlling anger, and having understanding for others and patience. I've learned quite a bit about cooking, I've learned many many medical terms and medical techniques. I was taught CPR and qualified for it. I also learned a lot about medications, and medication safety.
The management is good, some of the staff tends to be lazy, take shortcuts or find other ways around certain situations, and our manager does what she can to make them stop, as it messes up the system we have.
It's a very medically oriented job, where you essentially have to be a psychiatrist, but without the fancy words and qualifications to give advise or diagnostics.
The hardest part of the job would have to be dealing with completely unreasonable clients that think it's okay to throw chairs around and scream threats at the top of their lungs, or on the other hand, forget what you said literally 20 seconds ago, or worse, yell at you and call you every name under the sun and have to just deal with it and work around it. Then there's the occasional client who needs help, but doesn't "meet the criteria" so we have to be heartless and kick them out.. which happens a lot.
...or if you have ADHD like me, the paper work is GOD AWFUL.
The most enjoyable part of the job, is when one of the clients who genuinely want help, start crying, and thanking you for helping them. It really does make your heart quiver a little bit.
Free Food, Flexible Schedule, and A LOT of overtime.
Staff fluctuates a lot, No breaks, dealing with completely unreasonable clients.