Pros: Satisfaction of knowing you helped a client, fastpaced
Cons: low wage vs other industry leaders
My day is pretty hectic due to the sheer numbers of projects that I handle. Daily issues have to be resolved for more than 20 projects that I work on of which 14 I manage alone and others manage with other project managers. There are constant issues that need to be solved in order for me to satisfy client needs, orders, and requests. Managing staffing for all the client needs is an integral part of what I do everyday. I have to communicate with other cross-functional group to make sure we all are on the same page; quality, IT, operations, production, repository, executives, and other client services personnel. The hardest part of the job is always making sure clients are happy. Clients have patients depending on us to deliver their life saving drugs or critical testing kits. We have to make sure they are released on short notices, shipped overnight across the borders or even oceans and satisfy all special needs the client might have. I enjoy working due to knowing that my work leads to someone being treated.