Things Remembered Employer Reviews

I loved working for them in my high school years. you'll never know the stress adoption agencies go through. all worth it.

The only thing that I didn't like about working here is that they started cutting my hours.

- A typical day consisted of assisting customers with engraving products, and cash transactions.

- I learned how to place orders and how team work was essential in assisting customers.

I've worked for this company since high school and I value my relationships with my customers. The mere fact that I had the ability to put smiles on even the gloomiest faces in the darkest of times is what kept me there so long. Things Remembered recognizes the importance of their customers and teaches their employees the value of customer service.

As the Assistant Manager I maintained and exceeded sales goals. I received cash, checks and credit card payments and gave correct change and receipts. I opened and/or closed cash registers to include counting the money, recording checks, separating charge slips, coupons, and exchange voucher. I made deposits at the bank. I conducted interviews, hired, – more...  and trained employees. I implemented policies, goals, objectives, and procedures set-forth by the company. I prepared work, schedules and assigned employees to specific duties. I ensured that customers received satisfactory service and quality merchandise. I answered customers’ inquiries and resolved customer issues. I described features of the merchandise, demonstrated its use, presented various models and colors, and provide warranty information. I placed special orders and/or called another store to locate specific items. I processed returns and exchanges of merchandise. I bagged and/or packaged purchases. In addition, I stocked shelves, arranged for mailing and/or delivery of purchases, marked price tags, took inventory, and prepared displays. I inspected merchandise to ensure damage or damage-free items from shipment. I reviewed inventory and sales records. I directly supervised sales associates and managed the operation of the store. – less

I truly enjoyed working at TR but the pay was less than desired and I wanted to pursue a career away from management & sales

This job was a very interesting place. A typical day at this store was having customers come in and either select one of our products to be engraved or bring something in to be engraved. All engraving was done in the facility and depending on how many orders we got wait time for engraving would be 1-3 hours.

Things Remembered is a great place to work, with great co-workers that will be life long friends. I learned so much about engraving and working with different customers everyday gave me an opportunity to interact with many different people. A typical day would be opening or closing the store, interacting with customers and engraving different items – more...  from glasses, picture frames, to plates and more. Working on stock and inventory would be things that i would be doing during times that the store didn't have customers. There was nothing hard about the job everything was easy and self-explanatory – less

• To provide customer service, order products for the store and customers, preparing night drop bag, balancing morning/night drawer, multiple tasks set upon me done in a timely fashion.
• Was asked on several occasions by the district manager to travel to other stores to help organize, coach on selling products, and get them back on track.
• For several – more...  months traveled to manage a store unaccompanied. Trained new employees. – less

On a daily basis I would come in open the store,count the drawer & make sure morning orders are done & if the weren't i would get them done before pick up time! During this 5 year time period I learned how to value the customer and why good customer service is is important! Good customer service keeps the customer coming back! The hardest part of the – more...  job was leaving! I enjoyed my customers,co-workers & overall my work environment! But in the end the best part was seeing the customers face after I've made their visions come to life! – less

Management position. Learned how to engrave items by using an engraving machine. Personal relationships with all customers

My typical day at work starts with coming into work, and being greeted by my co-workers with a smile. This job is truly dream come true, I enjoy every bit of my job when I am there. The hardest part is when we get busy with engraving orders and we fall behind and keep the customer waiting.

Holidays were crazy but overall a great day, wonderful way to make kids smile parents remember the holidays, lost loved ones etc. I enjoyed the atmosphere

Customer service is a big thing. It is nice to see a company that cares about customer service still. A typical work day was opening or closing on your shift. It was full of customer interaction, engraving merchandise and keeping the store look nice and clean. Inventory and stock was always something that needed to be done when it was slow. Management – more...  was good. Hardest part of the job was working by yourself most of the time. Having to leave a store unattended to run to stock room and such. Most enjoyable was the engraving merchandise and getting to help customers create a unique gift. – less

I help customers to choose the most appropriate gift with an engraving that best fits the occasion and item. I'm always learning how to engrave new items and coming up with new ideas to engrave for a wide variety of occasions. The management is fun and even though I don't have the tittle, I'm thought to be the Third Key by my managers. The managers – more...  and co-workers always help one and another out and have fun while staying to our tasks. The hardest part is trying to help multiple customers to choose the best gift, while trying to keep up on the engravings that are due from previous orders. The most enjoyable part is when the customer leaves with the finished product and I was the one who helped them for that special occasion. – less

fast paced; warehouse/distribution; production; light manufacturing

A typical day at work was fun until the management found out that I might out shine them so they started playing mind games and set me up a couple times. Its a shame that a place like that has such childish management.

Helping customers look for items to give as gifts, register, engraving and open and closing the store.

It was a great experience to work for Things Remembered. It was exciting to learn how to work the equitmen.

Very fun work place, Management was great but The hours were to short