Teamwork and hard-work pays off.
Pros: chose my own lunch break, customer service was appreciated by patrons, gained more leadership qualities
Cons: salary was low, no room for growth, no bonuses
After graduating from Bloomsburg University, I was ready to excel and become challenged. During my senior year of college, I had started applying for Human Resources entry-level positions, hoping that my educational background would help me in that goal. Unfortunately, a month after graduating, I was still job searching with no luck. So, I decided to – more... look for a Management position because I had leadership and a management background already. At the age of 17, I was promoted from a customer sales representative to an assistant manager at Carmike Cinemas and did work there throughout my college years. As an Assistant Manager at Things Remembered, I was able to promote my leadership and motivational qualities onto my employees. My daily duties included training new and current employees, promoting responsibility and accuracy with the engraving process, and resolving customer complaints. My every move at that store was to make sure the displays were fully stocked, set-up accurately, and looked presentable. Also, I had to make sure that my employees were knowledgeable with the merchandise and taught how to engrave. I closely monitored all of my employees as they assisted their customers and always reached out a helping hand if need be. I enjoyed my position mostly because of the great feedback I would receive from my employees and customers. I wasn't just a manager who stood around and watched my employees work. It was important to me that I knew and did the same work as my employees. They appreciated my positive and that I never treated any of them any differently. Also, when we did receive our inventory, I was able to work in the storage room efficiently because I knew my employees were trained appropriately and could call on me at any time.
The management team that I worked with was a group of very knowledgeable and pleasant individuals. We worked great as a team and reached our goals even when days were stressful. We were great role models for the customer service representatives and allowed them to make engraving mistakes. Without practice, no one can achieve their ultimate goals. – less