Pros: great benefits, respectful co-workers, smiles everywhere!
Cons: there are many difficult customers
I thoroughly enjoyed working with the Things Remembered Team.
Not only was I excited every day to show up to work, I was always the best dressed(in a suit), and was greeted by happy customers.
I started a few days before Mothers' Day, and was immediately put to work. I was trained to do my job in less than a day, giving others more hours to train on whatever they may have needed work on.
I started as a low Engraver, just a seasonal at that, but was quickly thrown into the exciting job of Floor sales.
Being understaffed on a busy day, my engraving had all but been finished and 8 customers had just walked in. The team usually consists of 2 or 3 people: 1 or 2 engravers, 1 manager/assistant manager, and usually one of the engravers would double as a sales associate. I had only been trained on the engraver, but my MOD (Manager on Duty) was swamped with questions and people needing help, so I jumped off of the engraver and happily helped whomever I could with their questions and would help set them up to go to the resister. Because of this, I was quickly promoted from an Engraver, to a Full time. After about a month, I was promoted again for being a great help in sales. Within 3 months, I was the Assistant Manager and was competitive in my sales with not only my Manager, but the entire store over in Odessa. I enjoyed having frequent calls from the Mangager or AM(Assistant Manager) of the other store, and would have fun trying to outdo the other stores.
I really enjoyed the way I was trained and the respect everyone had for one another. But, with everything so good, something had – more... to be bad, right? Well, customers are very picky about what they want engraved. and if you mess up an engraving on a particular item, you would have to start from scratch. Glass and anything Wedding related was always a bother to engrave, mostly because you had to engrave the same thing multiple times.
With all of that aside, I truly enjoyed every moment I worked with TR, but had to leave because I didn't have time with the move.
If I could, I would go back in a heartbeat! – less