Typical day at work: Greet customers, initiate excellent customer service, upsell and suggest merchandise according to customer occasions, engrave merchandise, reconcile daily transactions at end of day.
What I learned: How to sell, engrave, and manage cash drawers.
Management: Productive, knowledgeable, positive, friendly.
Co-workers: Energetic, knowledgeable, friendly, hardworking.
Hardest part of the job: Busyness of the holiday seasons.
Most enjoyable part of the job: Engraving merchandise.