I've been in this line of work for 10 years and this is the first time I didn't just feel like a cog in a machine while at work. Because this is a smaller company, there is a lot of opportunity for advancement. I was promoted after just a few months so if you have a good work ethic you will get noticed!
The office is super hip and the desks are really nice. I wanted to add this because when you've worked in depressing places such as windowless buildings with fluorescent lighting and tiny, squished-together desks, it's definitely a noticeable difference! There is also a stocked kitchen, music, and massages about once a month. Oh, and you can bring your dog to work!
Everyone I've worked with from customer service reps to management has been really sweet and accommodating. This adds to a relaxed work environment where you're not stressing about being micromanaged. All in all, I love my job and would recommend this company!