Pros: the company culture of valuing their employees, independent consultants, and their customers was second to none in customer satisfaction
Cons: i would have liked an hour lunch, that's about it!
I worked in Thirty-One Gifts, LLC Corporate Call Center. I started as an entry level Customer Support Representative. I was promoted twice to positions in the Career and Guidelines Support department, and later to a position as a Senior Customer Service Representative in the Consultant Support Center. I was given the authority to handle complex and delicate issues, for over 120,000 Independent Thirty-One Consultants across the United Sates and Canada. Assisted Thirty-One Consultants with running all aspects of their business including order entry, product returns, order modifications, password resets/reactivations, and payment issues.
I left this position to relocate to the St. Louis area to be closer to my family.