I am self-employed through 31 Gifts so do not have a direct boss or supervisor. However, I have had a great experience working as an Independent Sales Consultant for this company! They call to congratulate me whenever I have a party with $1000 in sales and are an overall positive, encouraging company to be a part of with excellent values. My responsibilities include Assisting customers to purchase purses, tote bags, organizational items, etc and to handle customer returns and suggestive sell. I have a team of women under me that love this company as well! Purses are one of my favorite things so I love to be able to get them at a great discount and try them out. Rarely do I get an irate customer, but when I do I know that Thirty-One is here to help me make it right for them. Most customer attitudes are directly related to how well I am serving them so I don't have this problem often!