I started working at Thirty One under the impression that there was room to advance and room to grow...not true at all. Once you are on the phones, you are on the phones to stay. The only people that move around or up are the ones that came into the company not on the phones to begin with. If you are looking to get your foot in the door by using the call center as a stepping stone to another dept, forget about it, that is the only stone you will step ever step on there. (unless you have a personal friend with some pull there, or you move to another position on the phone)
You will spend all of your time on the phone speaking with consultants about the broken system that we have no control over, (IT issues) duplicate charges, refunds, exchanges, warranties, etc....always apologizing to HER for every little thing even if its HER fault, just to keep her happy and stay selling for the company. It gets old pretty quickly.
There is a very high turn over if you are in the call center due a number of things.
If you are just needing a job, then this is the place to go. If you are looking for a career or advancement, keep moving. Other than that, the only ones that are well off here is the owner and the Consultants that sell their products.
free stuff given away from time to time
short lunch, quick to give occurrances, very micro managed