I have worked in the operations department at Thirty-One Gifts for about 2 years now at the Springfield facility when they first began hiring.
IT'S A HORRIBLE JOB.
You have to stand on your feet on concrete for a solid 10 hours (if you're full time), even with the padded mats we get to stand on it is still painful, especially if you have bad knees or back. After a while you will get used to it though.
The working environment itself is not the greatest. If it's hot, they'll turn on the big overhead fans, but then everything is getting blown around. And there's something about the environment here that makes my face super oily, not sure what it is.
You get hired on in the factory/warehouse as a personalization operator (monogrammer) or a merchandise processor (inspector) but they always move you around to do different jobs. If there's no work to be done on the 31 side, they'll send you back to Exel - the shipping/receiving company) and put you wherever they need you. Sometimes that can mean you're building or breaking down boxes, lifting heavy things, or just putting a pack together.
The management team doesn't have a clue about anything. They're extremely disorganized and petty. A few of them have been known to be short-tempered.. leading to breaking things or making coworkers cry. Some are not understanding whatsoever. "Oh, you have a severe health problem? Don't care, be at work or it'll count against your attendance." They LOVE to play the blame game. And they get paid salary so they don't care if we don't get a full 40 hour work week. There are a few people in the management – more... team that are genuinely good people and know what they're doing, but most of those people transferred to another facility.
Another thing is the schedule.. I like the 4 10's idea, but a lot of times you either don't get enough hours or you get too many. The work flow is very poor and sales are not consistent which causes us to be out of work from time to time. Or when the sales have picked up then we'd get mandatory overtime, which interferes with our personal lives. Our pay is hourly, and our Paid Time Off (PTO) is accumulated over time: if we work more hours, we get more PTO.
Rumors spread through that place like crazy too, and HR doesn't do anything about it.
And they don't hire from within. If they have a supervisor position available, they'll hire someone new instead of a qualified individual already on the team.
All in all, it's a horrible place to work. Think about it - THEY SELL BAGS - how long can a business like that go on? Eventually, people are going to stop wanting these cheap bags, especially since they're so expensive.
Only good thing about that place is I made friends with a few of the coworkers. – less