Creative and Productive Environment where your personality can Shine!
IT Customer Support Lead (Current Employee) – San Francisco, CA – July 17, 2012
• Manage client relationships, including senior-level relationships with fortune 500 companies.
• Partner with QA Technical Support, Engineers, and Developers to identify, diagnose, and address technology implementation issues and site bugs..
• Work closely with the Engineering and Operations team to streamline process and assist in intelligently scaling a vibrant business.
• Monitor Twitter, Facebook, and other relevant sites and actively participate in discussions across communities, social networks and blogs.
• Direct the evolution of a program through risk and optimization assessments.