When I was first hired the manager said he didn't care how things got done as long as they got done and client was happy. A year later he retired and a new manager came in and wanted to track every little detail of every day. It became more and more difficult to service the client when I was taking time to fill out lengthy online forms. I was getting more and more items added to my list of things to repair to the point where I could not cover all the work orders that were coming in. I tried explaining this to the management but it landed on deaf ears. After 5 years the cost of much of the equipment I was in charge of repairing became low enough it was cheaper to scrap and replace so an A/V repair technician was no longer a priority. I enjoyed the repairing part but the constant tracking made it difficult for me to provide the service to the client I felt they deserved.
My yearly contract was not renewed as they felt my lack of documentation was grounds for letting me go.