Data Center Support Analyst (Current Employee), Eagan, MN – July 30, 2014
Very busy but not clear... Training from Indian speaking so it is hard to understand. Co-workers are not friendly. Supervisor is telling you what to do but not doing it . Not enjoy to work there anymore....
Customer Service Rep (Former Employee), Eagan, MN – July 3, 2014
A Typical day at work consisted of logging in on the phones and taking a high volume of calls from both internal and external customers, calling about an issue with their account or a product that was sent. I learned a lot about the company and its products that were offered, and the main issues that most law offices had with the company and the products. – more... Co-workers were friendly and helpful, The hardest part of my job was identifying the issues the caller had and coming up and a solution quickly and a timely manner. The most enjoyable part of the job was always learning something new – less
Publishing Specialist (Former Employee), Eagan, MN – June 25, 2014
Many changes made to the company in recent years were needed to make the company more profitable, although I believe that more training could have been done to retain those already employed instead of dismissing them.
Manager (Current Employee), New York, NY – June 3, 2014
Pros: the people
Cons: company strategy changing too often
The people at TR are delight to work with. The only problem is that upper management is constantly changing direction. Change is good but they are expecting results too quickly so priorities are constantly changing.
I would not plan on making a career in sales at this company. They constantly are changing the compensation plan within the print department. I had 4 different managers during the time period I was there. They treat you like an entry level person with no regard to loyalty.