Thomson Reuters is an excellent place to work.
Pros: intelligent people willing to share their knowledge
Cons: the company down sizing and out sourcing
My work day
Computer on the workbench that are there for configuration for employees that are on the workbench. (could be up to 35 computers at a time)
Sign off on completed computers in a service manager software system which progresses the computer ticket to the next process level.
Accept tickets for various computer troubleshooting issues within – more... Thomson Reuters. And seeing the issue through to resolving it successfully – less