A typical day at work consists of about 7 hours of managing Inbound leads; this includes making phone calls, writing and responding to emails, organizing product demo's, and overseeing potential-customers' product trials. Over the last six months I have learned: general sales skills, new software programs (Salesforce and Rain King), and polished my telephone skills.
The office consists of 3 or 4 people on the average day, creating a quiet atmosphere. My manager lives many states away, so we communicate daily via Chat and have a catch-up call once per week.
The hardest part of the job is making phone calls and reaching a
potential-customer who has questions too technical for me to answer. I handle these calls by taking careful notes, telling the caller "I will consult a Product Specialist about this and get back to you...." and ask whether they would like to connect next via email or telephone. Leads appreciate having this option and respond very positively.
Working from home on occasion, flexible hours, office location
3-4 person office (no social or fun factor), no management, company downsizing, unpredictability of companies future