Customer Service (Former Employee), San Leandro, CA – October 22, 2013
A typical day at ThredUp would be seeing where I would be assigned at for the day. It could be picking orders from customers who have placed orders online or to go through and do go backs. While picking for orders I would ensure that the item number matches the item number on the form as well. Then after picking all items on the list and making sure its put into its right place, I would then take it for packaging. In the packaging process its very important to examine the clothing making sure there are no major stains or ruins to the clothing. Paying attention to detail was a big part of this job. Double and triple checking was a must through every process.