Senior Manager, User Experience
TiVo - San Jose, CA

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We are looking for a user experience leader who can drive the evolution of tivo.com. TiVo's product goal is to create a television viewing experience that is so easy, everyone in the household will love interacting with it. We are continuing to extend this experience to our web site with the mantra of “Smart. Simple. Fun. Connected.”

Here is what you get to do:
Work with Marketing, Brand, Sales, Product Management, IT, and Customer Service to define site goals, requirements, deliverables, and processes
Lead UI designers and visual designers to deliver overall information architecture, site flows and UI designs for all tivo.com site areas, including mobile expressions of these site areas
Collaborate closely with Brand Marketing to establish and maintain user interface standards that reflect a modern entertainment experience, and to deliver specific experiences that communicate the excellence of TiVo products
Collaborate with Research to understand user needs, conduct usability testing and plan quantitative A/B measurement to improve conversions, customer satisfaction, and clearer product communication
Coordinate the launch of products, features, and other content on tivo.com with multiple teams from business, design, and development
Manage at least one direct report

Here is what you need to be successful:
At least 8 years of experience in designing user experience for the web, including at least 5 years of experience in a leadership role, with a proven track record designing successful consumer-focused web sites and/or applications
The ability to express “big picture” design ideas beyond the task at hand
Extreme detail orientation and an obsession for consistency
Clear, organized writing, communication, and presentation skills
Logical, analytical thinking and planning skills
Clear understanding of underlying technical issues
An affinity for entertainment in multiple media
Experience designing web sites for consumption on mobile devices

TiVo is unique. We're successful because of diversity of thought, skill sets, experience, and pure talent.


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About this company
Our products and services mean a lot to our customers, who are a very passionate breed of fans. We provide them with a welcome escape after...