TIAA Employee Reviews

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a fun place to work
Financial Consultant (Former Employee) –  Denver, COSeptember 17, 2017
TIAA is a great place to work. It has dedicated people and strong company background. It has many different kinds of financial services which will help people to achieve different financial goals. It is a great company with an excellent culture.
Pros
Free Snack
Cons
None
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Terrible leadership making poor choices
Manager (Former Employee) –  United StatesSeptember 17, 2017
Old boy network and nepotism are the buzz words in picking out the new leadership, instead of actual performance and achievements. Consistent downsizing to help improve the bottom line because the company is not capable of driving revenue. No appreciation of strong, dedicated performers. Diversity is no longer an important concept here.

TIAA has always been behind its competitors, lacking any initiative for fear of losing its AAA rating. Returns are lackluster.
Pros
work/life balance
Cons
compensation not competitive/no job security or growth/GOB leadership
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Workplace Culture
Senior Administrative Assistant (Former Employee) –  New York, NYSeptember 13, 2017
The workplace is great. It is a team environment and a very positive place to work. Not very much opportunity for growth. The only way to grow is leave the company and come back later when a better opportunity has presented itself.
Pros
Work from home
Cons
Downsizing, lack of focus
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Hi Performance Culture
Former employee (Former Employee) –  Charlotte, NCSeptember 12, 2017
The corporate culture is very performance driven. For some people keeping up with the changing metrics could be stressful. Regretably, there is old guard middle management in place for years and the chances for advancement may depend on your network within the company.
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Obscured Chaos
Customer Service Representative (Former Employee) –  New York, NYSeptember 12, 2017
You must be armed with a strong character and a can do attitude in order to be successful in an environment with a multitude of competing agendas, lack of vision and support from managers.
Pros
Retirement Benefits should be envied
Cons
No clear path to growth
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Hard work almost all the time
Portfolio Project Manager (Former Employee) –  New York, NYSeptember 9, 2017
My typical day at work was stressful. I learned how to present topics in many ways to capture everyone's learning style. The managers were not helpful as well as the corporate culture at the firm was very tense. The hardest part of the job was creating projects most employees needed to use and helping all stakeholders with get the material and create final projects that prove the understanding create positive results.
Pros
Creating posive new projects
Cons
Getting stakeholders to attending meetings
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Demanding but rewarding
Senior Director of Technology (Current Employee) –  Iselin, NJSeptember 9, 2017
This is great company with a great culture. The employees are friendly and inclusive. The company is working hard to reinvent itself and transform to the digital demands of a technology financial services company. This has led to a lot of priority churn and frequent reorganizations making it difficult to progress a particular position for too long.
Pros
Benefits, people, culture
Cons
Lack of focus, frequently changing goals and direction, reorganizations
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Very Progressive Company
Financial Services Consultant (Current Employee) –  Lewisville, TXSeptember 7, 2017
In all honesty, TIAA is the best company I've ever worked for in terms of company culture, diversity and amount of paid vacation (which is important to me). I'm not in love with my role but definitely a great company that gives individuals room to find their niche outside of their role, if they desire to do so.
Pros
Great entry-level pay and abundant paid time-off
Cons
No real cons, compared to any other place I've worked
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Very stressful
Wealth Management Client Service Assistant (Former Employee) –  Denver, COSeptember 6, 2017
What started as a non-profit, who cared about their people went to a public company, with a massive emphasis on production, puts to much stress on the avaerage person. The only way to advance is to know someone.
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Excellent Work Culture
Problem Manager / Crisis Manager (Former Employee) –  New York, NYSeptember 5, 2017
Working in TIAA was a Great Experience. It has Excellent Work Culture and great maintains employee satisfaction index widely accross the firm. Great learning as well for any invidual.
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Bad Culture Change
Director (Former Employee) –  New York, NYSeptember 1, 2017
TIAA was a non-profit that erred on the side of taking care of employees and clients. The motto was "...for the Greater Good." It is transitioning into just another financial services firm with multiple reorganizations, layoffs of employees, etc. For the risk/reward ratio, choose another firm until the dust settles and its transition is complete; then decide.
Pros
Good benefits
Cons
Lots of reorganization, layoffs and cost-cutting
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Not the place for me
Senior Administrative Assistant (Current Employee) –  New York, NYSeptember 1, 2017
TIAA is a good company depending on what department you work in. Work life balance does not apply to everyone. I came into this company excited and ready to learn and work hard only to not have anything to do and whatever I did do was not challenging. There is a lack of growth opportunity, not enough to learn and figure out a development path. After going through this for a few years I feel I've given this situation enough time to change so I'm looking to leave.
Pros
Bonuses
Cons
work life balances, lack of opportunity and challenges
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Great benefits with nice people, but over worked and stressed.
Reconciliations and Controls Analyst (Former Employee) –  Denver, COAugust 29, 2017
I worked more than 8 hours on a daily basis. Most people worked at night and on weekends on a regular basis. Implementing a new work improvement was time consuming and took months to years.
Pros
work from home, set our own hours
Cons
extra hours with no pay, lacks leadership
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Great place
Financial Services Consultant (Former Employee) –  Denver, COAugust 28, 2017
Great place if you have a family or any big time commitments. Consistent schedule, and allowed you to advance in your career on a yearly basis. The only downside is that you are doing the same thing constantly.
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One of the worst places ever
Consultant and Enrollment Specialist (Former Employee) –  Denver, COAugust 28, 2017
When you have worked there for less than a year and your Boss cant answer your questions you know your in for trouble. Management has no clue what they are doing. Company would run better if they promoted for merit and not for longevity or the status quo.
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Nice to work
QA LEAD (Current Employee) –  Charlotte, NCAugust 26, 2017
It is nice to work & lot to learn about annuities & retirement work part. learned about enrollment. Workplace culture looks good & enjoyable to work..
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Nice Place to work
Pega Developer (Former Employee) –  Charlotte, NCAugust 25, 2017
Good Place to Work. Colleagues are Very Friendly and helpful. Manger and Team mates are very helpful. And its a nice opportunity to work with all. Thanks
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Benefits are hard to beat
Customer Resolution Manager (Current Employee) –  Denver, COAugust 23, 2017
TIAA offers the best benefits I have seen. Combined with fair compensation and aresonable work/life balance, TIAA is a great place to work. More career mobility would make it an even better place to work.
Pros
Benefits, pay, location
Cons
Career mobility, management can be ineffective
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Striving to be the best...but
Manager (Current Employee) –  Charlotte, NCAugust 20, 2017
Organization has great potential - culture, values, benefits, and compensation are unlike other large corporation. However, the pace is often frantic with little to no prioritization - so there is a feeling of "cart before horse," in many circumstances. Though the D&I is a leading charge in the organization, LOTS of decisions are still made in silos, often lessening advancement opportunities for certain demographics.
Pros
Benefits/Compensation
Cons
Lack of planning at senior levels promotes an imbalance work/life
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good pay, very unorganized
Customer Resolution Manager (Former Employee) –  TexasAugust 15, 2017
most people stay because of the pay. A very stressful work environment and not much room for advancement. The company is very reactive and not proactive but thats mostly to do with middle management.
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Overall rating

3.7
Based on 525 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
4.0
Job Security/Advancement
3.1
Management
3.1
Culture
3.5

CEO Approval

86%
186 ratings
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