Ticketmaster Employee Reviews in United States

Found 138 reviews matching the search
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Great place to work for people new to CS
Customer Service Representative (Current Employee) –  Pharr, TXMay 16, 2016
Ticketmaster is a great place to work. There are so many benefits, such as raffles for gift cards for simply showing up to work. On holidays management would provide free lunch and snacks to people who were scheduled to come into work.
Pros
Great work enviroment for newbies, free lunches, great pay
Cons
Center console would just sit on their butts, never offers to help with anything
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Tickets for All Events
Summer Internship (Former Employee) –  El Paso, TXMay 11, 2016
I really enjoyed helping out at the ticketmaster box office. I would mainly help with event set up by put up promotional posters or making sure that seating charts for the venue were displayed. I would also be in charge of the will call tickets so whenever anyone had a tickets in will call I would make sure that they had all necessary information in order for them to obtain their tickets. At the end of an event I would sometimes help count the money for the event and help with break down.
Pros
Being able to go into some events after work shift was over
Cons
Some events would run late
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Good job
Sales and Customer Service Rep (Former Employee) –  Charleston, WVApril 28, 2016
This was a great job, but with the increase use of the internet there were les and less hours available. Many days shifts were cut 30 mins into the shift.
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they had tv's that we could watch while on break
csr (Former Employee) –  Pharr, TXApril 28, 2016
it is a fun work place good people to work for good benefits they have the 401 k when i was there they have excellent management it is also a place you can grow fast if you apply your self and want to move up.
Pros
breakfast and lunch
Cons
short breaks
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Supervisor
FLOOR SUPERVISOR (Former Employee) –  Pharr, TXApril 25, 2016
Worked in this company when I was younger. Good starter job nothing to retire in. It is answering phones of customers to sell tickets for events across the U.S.
Pros
set schedule
Cons
pay is not the best
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Challenging positions & fun place to work
Director Client Services & Support VISTA (Former Employee) –  Scottsdale, AZApril 22, 2016
Ticketmaster is a great company to work for. Every day was a different challenge ranging from maximizing service to being a part of compiling new functionality in the products
Pros
Challenging work
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Great place to work, good people.
Software Engineer I (Current Employee) –  Scottsdale, AZApril 13, 2016
The work is pretty challenging and sometimes seems impossible but everyone pulls together and get things done before the deadline even if it means working well into the night and over weekends. The free tickets to concerts and music festivals and team outings are a pretty good way to unwind.
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Politics / favoritism galore
Software Engineer (Former Employee) –  Hollywood, CAMarch 23, 2016
Work life balance is good but advancement opportunities are not provided across the board. No internal postings for many of the higher level positions instead just selections of a few chosen few based on personal relationships not job qualifications.
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Great People, Great Perks
Specialist II (Current Employee) –  Las Vegas, NVMarch 11, 2016
There is no such thing as a typical day. You might be so busy that you don't have the time to take 10 minutes to eat lunch, other times it could be the complete opposite.
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I would sell tickets all kinds of events in the USA
Customer service Representative (Former Employee) –  Pharr, TXMarch 10, 2016
This job was easy and fun. What I did here was sell tickets to sports events, concerts, Broadway shows and other fun events. I like really enjoyed working here at ticketmasters.
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Great company to work for.
Receptionist/Promotions Assistance (Former Employee) –  Baton Rouge, LAFebruary 24, 2016
t was the receptionist and assisted the market and promotion manager in daily task. I liked the confidential part of the job.
Pros
Exposure to entaintment
Cons
great group of people
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Turn Key
Manager, Accounting and Finance (Former Employee) –  Los Angeles, CAFebruary 24, 2016
Typical day was limited to standard 9-5 hours with seasonal weeks, months and quarters of heavy lifting.

Management had tenure and things didnt change much

co workers were great but the average lifespan varied depending on depts
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NYC Ticketmaster ops-great place !
Supervisor (Former Employee) –  New York, NYFebruary 23, 2016
Though this office closed some years ago it had a great management team as well as training and QA of the reservation agents that handles the inbound calls.

Culture was fun and focused.
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Slave
West Virginia Sales Representative (Former Employee) –  Charleston, WVFebruary 10, 2016
Working at Ticketmaster you are set up to fail at their quotas. Better get used to holding your bladder. Management will stab you in back. Miserable place to work. Stay on welfare
Pros
hours
Cons
quotas unattainable managers are a joke
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Great atmosphere
Premiere Sales Rep/Administrative Assistant (Former Employee) –  Charleston, WVFebruary 9, 2016
They had a lot of great people in management, as well as fellow co-workers. They did not pay that great. They had a lot of different departments with a lot of different things to try.
Pros
Great management
Cons
Not good pay
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Dynamic environment with good leadership
Legal Intern (Former Employee) –  Los Angeles, CAFebruary 7, 2016
I interned at Ticketmaster during my first summer of law school. While there, I was able to review and draft a variety of agreements. I also was able to sit in on meetings with the business development team to understand the thought process behind their strategic decisions. Even in my limited time there I could see that people took pride in being part of the organization.
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Produvtive
Telephone Representative (Former Employee) –  Orlando, FLJanuary 21, 2016
A very laid back company with a lots of benefits productive and organized. Work well with employees. Management is on point when it comes to making sure everything is done accordingly.
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Job Description
Customer Service Agent (Former Employee) –  Charleston, WVNovember 30, 2015
Position was Incall Customer Support and Problem Resolution. Ordering Tickets and Finding Seating for upcoming events for customers was a major part of the customer service position
Pros
Hours
Cons
Training not sufficient for job requirements
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Fun place to work at
Student Event Worker (Former Employee) –  Kent, OHNovember 22, 2015
Worked as for Ticketmaster as a student at Kent State University. Loved basketball season because I was able to study during the game.
Pros
Make your own schedule, location right on campus
Cons
Pay is not super great but enough for a college student
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Great Job
Customer Service Sales (Former Employee) –  Pharr, TXNovember 19, 2015
Flexible work schedule. Easy Interview. Short training. Fast advancement. Get paid hourly and commission. Great supervisors who will help you improve.
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Overall rating

3.9
Based on 184 reviews
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