Ticketmaster Employer Reviews

As a customer service supervisor your typical work day was not typical at all. It was an ever changing enviroment with multiple clients to satisfy including the customers. You usually start off your day by greating your team members and gathering any information that you might not be aware of. Next would be checking important emails and responding as – more... necessary. Auditing your teams attendance and answering questions from CSRs as well as our sales team. Taking on special tasks at the spur of the moment. Investigating issues using a DOS Prompt type system (command based). I have become familiar with excel and word as I would use them on a daily basis. – less

INBOUND CALLS. SALE TICKETS TO CUSTOMERS. LONG HOURS SHIFT. NOT ALOT OF TIME TO SPEND WITH FAMILY

While working at Ticketmaster, I learned a more indept lesson in working with people and dealing with stressfull situations. I learned a great deal working there. I felt that management could have been better, but I still take the best from each learning experience and apply it to my life

a typical day at work, co-workers responsible for their work

BUSY WORK, TICKETS ORDERS; OFFERED TICKETS. TAKE ORDERS; UPDATE ORDERS

In a typical day at Ticketmaster you have to answer a lot of calls during the day and sell the most tickets you can, you have to do a great effort to do it because a lot of customers rely on you to purchase the best ticket available at the best price. the hardest part is to convince the customer to finalize the purchase, but at the end of the day works – more... great for you because you have your compensation and the customer is happy with the purchase. – less

A typical day at work would be to sit down, put on your headset, log into your computer, and help 200 customers fix their ticket orders.
I learned a WHOLE lot of patience for human error.
Management was actually very good, they knew what they were doing. Can't say that about a lot of businesses I know.
Coworkers are everyday people just like you, and – more... are mostly an easy group to get along with.
The hardest part is putting up with people screaming at you to fix mistakes they refuse to own up to.
The most enjoyable part was definitely the happy people on the opposite end of the conversations. – less

• Assist with meetings, expenses, scanning invoices, travel schedules, creating PowerPoint presentations, and order office supplies
• Process daily client ticket requests
• Keep track of our ticket stock inventory- approximately 56,000 tickets per month

Ticketmaster is a good place to work with great people. Pays more than minimum wage plus commission but little job security and little change of advancement unless you've been there for years.

Ticket sales. Explaining seating charts at many venues around the country. Sould tickets to nba games, concerts, and broadway shows.

Company needs to review compensation. They have great health benefits but the pay is a little low for duties assigned. High turnover.

I learned how to deal with not so happy clients. It was a very fast pace work enviroment. I had to be prepaired to any and everything. I learned alot and I would recomened ticket master to everyone.

While it was exciting to work with the company it had its revenue of frequent shows and events in the triad. Which could lead to a lot of surplus. So working the booth can be a good and bad because some shows sells more than others and everything varied according to the attraction. I learned hospitality, customer service techniques and being a team – more... player skills in the location. Although the difficult part of the job was dealing with massive guest waiting for tickets when only open the only booth open. The enjoyable part was the time I saw a show. – less

Always learned something new everyday. Enjoyed taking seasonal trips to New York to see Broadway.

loved working at this company everyone was very good co-workers

I have experience in office work, i worked in that field for 3 years and 3 months, and i have been studying in the medical field as well. I am looking for something that i can put my skills to work.

IF YOU DONT MIND WORKING ON THE PHONES EVERYDAY THIS IS THE PLACE TO WORK, PRETTY LAID BACK

i enjoyed this job ticket sales rep. most of the time day to day was ok call after call delt with most out state clients

Great job - would stayed, but pay not equal to workload and raises were insignificant. No opportunity for growth beyond certain level or salary. Still loved the job.

Working at ticket master was great. On a daily basis I would answer incoming calls from customers looking to purchase tickets to events. I learned many things while working there such as finding out information for the customers on the different events. The management there was awesome they were always around to help out. My co-workers were respectful – more... and ready and eager to help others. The most challenging part of my job there was learning which cities were in which markets. The most enjoyable part of my job was being able to assist the customers to the best of my ability. – less