Ticketmaster
Compensation/Benefits
Management
Job Security/Advancement
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9 reviews

Ticketmaster Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
FUN PLACE TO WORK
Customer Service Representative (Former Employee), Charleston, WV –
Pros: flexible scheduling
Cons: few raises
I LOVED WORKING THERE THE PEOPLE MADE IT ALL WOTH WHILE AND THE FLEXIBLE SCHEDULING WAS AWESSOME
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Fun place to work.
Operations Supervisor/Trainer (Former Employee), Pharr, TX –
I enjoyed working here due to great pay and the benefits. Management had changed and things were very different.
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fun, good environment
Customer Servce Representative (Former Employee), Pharr, TX –
Pros: great lunch time, meet people, info on concerts and arenas!!
Cons: short hours
Tickketmaster was a great place to work Only they didnt provide many hours. you can learn many computer skills and task,
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nices job i ever had
Sales Agent (Former Employee), Pharr, TX –
Pros: management was the best
Cons: hours always changed
training good supervisers always welling to help. pay wasnt that good but was just a part time job wish every company treated there employees this way.
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A real sweat shop. If you like to be stressed out this is the place for you.
Senior Quality Assurance Engineer (Former Employee), Scottsdale, AZ –
Pros: flex hours
Cons: high pressure environment. low employee moral.
I worked here for almost 3 years. It was organized chaos at best. The money was ok and kept me there that long. All there technology is base on a 25 year old system. There are only a handful of people who know this system and they do not want to let anyone else in on it. When I tried to introduce a reasonable development methodology I was labeled a – more...  trouble maker and malcontent. The lead developers believed that requirements were only suggestions and coded the applications the way they wanted, making any kind of QA very difficult if not impossible. Project management was ineffective at best. My contacts there tell me it's gotten worse since they merged with Live Nation.
They lay off employees with no notice. They just walk you out the door. – less
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Needs to care more about employees well-being!
Customer Service Representative (Former Employee), Charleston, WV –
Did not really care about the well-being of their employees. I was in a bad car accident and had a written letter from my doctor stating I had to stand for 10 minutes per every hour, I was written up NUMEROUS times because I was doing what I was medically instructed to do. Other than that, they are an ok company!
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Great Starting Point
IT Representative (Former Employee), Pittsburgh, PA –
Pros: culture, responsibilities, concert perks
Cons: pay, stability
Started out amazing and was fun all the time due to the nature of the company. Quickly became unstable and pay decreased as a result of the ticket sales market.

Also piled on a ton of overtime to support concerts and such in addition to your 9-5 availability.
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very stable place for employment
Customer Service Rep (Former Employee), Charleston WV –
Pros: raises
Cons: hours
The company was a very good place to work at. Was a stable place of employment.
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Ticketmaster
customers services event tickets sales (Former Employee), Bingham farms, Southfield Mi. –
Pros: contest for free tickets to events or t-shirt, merchandise.etc
Cons: no benefits, lack of comunication with employers and employees.
This is a good company to work for if management at the time weren't so young and unexperienced. You can advance and there were a lot of selling contest to win tickets to a lot of different events. I feel that employers should talk and treat their employees with respect to get the most and best out of them.
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About Ticketmaster

Ticketmaster Entertainment LLC (Ticketmaster Entertainment) is a live entertainment ticketing and marketing company. As of December – Read more