Pros: birthday parties, frequent free lunch offers, recognition of hard work.
Cons: only 10 minute breaks, unpaid lunches, you can be fired for no reason.
A typical day at work would be to sit down, put on your headset, log into your computer, and help 200 customers fix their ticket orders.
I learned a WHOLE lot of patience for human error.
Management was actually very good, they knew what they were doing. Can't say that about a lot of businesses I know.
Coworkers are everyday people just like you, and – more... are mostly an easy group to get along with.
The hardest part is putting up with people screaming at you to fix mistakes they refuse to own up to.
The most enjoyable part was definitely the happy people on the opposite end of the conversations. – less