The job was very stressful and required employees to do various amounts of work within a limited amount of time. They try to tell everyone that the are a stress free company but that is a boldface lie. Upon Answering a call from someone you are to do multiple task while talking to them figuring out the problem. Upon Doing all of this you are required to finish all said task (Problem solve, form submit, call reasoning) before hanging up. If you fail to you will be put behind on your work and require to idle your phone to something until you fix it. That's where your supervisor will then see this and talk to you about it.