Great management & positive atmosphere
Trainer (Current Employee) – South Windsor, CT – May 3, 2016
After working at TicketNetwork for over 2 years I can honestly say I have never felt more secure in a job. As part of the training team within the Call Center I have seen 1st hand that hard work pays off. We train our representatives properly to ensure they have the opportunity to make GREAT money! If you do not take the skills we teach & put in your all, then of course your results will not be as beneficial as others will.
The management team within the Call Center is by far the best I have ever dealt with. They do nothing but help! They are not out to get you, they do not make you feel inferior. If you have a question, you ask & they will make sure you know the proper information. The management team also makes sure you are progressing the way YOU want to be. If you want to be part of the training team then they will help you improve your calls & give you the tools you need to be the best version of yourself & move up with the department.
Yes we do have amazing perks, I mean who doesn't love the fact that the food is free or that we can do our laundry? But take all of that away & we still get paid great, start acquiring PTO your 1st day & have great coworkers. Most enjoyable part of the job would be the family like atmosphere! The CEO does an amazing job making sure we have children friendly events so that our families get to enjoy the perks of being a TN employee just as much as we do.
Hardest part of the job would be the same calls everyday however with a great attitude this will not make a difference on your day or your career.