Cashier/Customer Service/Sales Associate (Former Employee) – Jefferson, GA – August 11, 2016
A typical work day at Tiger Direct consisted of helping around 50-10 customers with product recommendations, technical support, and checking out. I learned more about electronics, how to please customers, and time management. About half of the managers were helpful with certain situations on the job while the other half was slightly lazy. The hardest part of the job was having a line of customers at my register and a few customers on the phone waiting for help. Occasionally angry customers on hold called several times to get an answer while we tried our best to satisfy both in-store and online questions. I enjoyed stocking, lenient schedule and the helpful employees i worked with. Tiger Direct eventually shut down in January of 2016.
Commission, above Minimum wage, calm environment
Rude customers, lazy employees/managers, doing the work meant for others.
Poor support from Management , had no store manager for the entire time I was employed. Management had a very high turnover rate and store leadership lacked consistence. Operational disaster due to lack of communication and basic training skills.
Customer Service Representative (Former Employee) – Miami, FL – May 24, 2016
This Company is crafty to say the least with a wonderful gimmick for profit. The work atmosphere seems free enough as there is no particular script but there quality assurance is geared to perfection. Remember, they are an electronic outlet source. The products are not only for sale but they are in use as well.
Inventory Control Coordinator (Former Employee) – McAllen, TX 78503 – May 20, 2016
Management really tried to build a team environment, learned many of my inventory control skills from our merchandise manager. Co-workers became like a second family, we always took care of each other.
Very fast pace environment. There was never a dull moment.
Accounting Drop Ship Supervisor (Former Employee) – Miami, FL – May 18, 2016
* Each day brought something new. * You learn how to multitask and work under pressure. * If you were good at what you did management felt no need to micromanage you. * Coworkers were like family and made going to work fun. * The hardest part of the job was always being mentally prepared daily for a full workload and juggling 3 and 4 projects at the same time. * The most enjoyable part of the job were the raffles and giveaways.
Employees got to order all product the company sold at cost.
Team Manager/Coach (Former Employee) – Miami, FL – April 9, 2016
Tiger Direct back then was all about catalog sales for computers and computer components. Tiger Direct taught me a variety of different things, customer services, computer sales and warehouse management.
IC (Former Employee) – Jefferson, GA – April 4, 2016
I would go in to tiger direct have our meeting to start out day my co-workers was very easy to work with. the hardest thing to get through was the bright and early overtime at 5:00am but I loved when lunch came they always fed us our management always showed appreciation.
Invemtory Control (Former Employee) – Pendergrass, GA – March 17, 2016
Tiger Direct was an enjoyable place to work. Everyone worked well together with a positive attitude. I really liked the exercise session before everyone started work. Helped to prepare for all the counting and inventory for the day.
Jefferson, Georgia Merchandise Supervisor (Former Employee) – Jefferson, GA – March 1, 2016
Little to no communication between store and corporate locations. To much overturn within the stores merchandise causing confusion and upsetting customers who depended on certain products. This particular company has been bought out and is no longer in business.