A typical day of work includes greeting all residents in a friendly and professional way. Logging in and distributing packages accordingly. Answering phones and arranging for taxis, dinner reservations, etc. Calling ahead to inform all residents of any deliveries or guests. Constant foot traffic across all shifts.
I learned how to manage a team and communicate effectively. Communication is the most important thing in any job.
The best part of the job was the people. Working in a building with over 400 units, there were many opportunities to make people smile and go above and beyond the call of duty. It was a great feeling to be involved in that on a daily basis.
The hardest part of the job was scheduling. There was a lot of turnover at certain positions and only a small pool of employees to fill the open shifts. However, it taught me to think quick and be a better problem solver.