Manager (Former Employee) – Indianapolis, IN – October 8, 2017
A normal day at the Pub was very relaxed and fun. As long as you provide the best customer service and keep a smile of your face you could make a killing. There is always room to move up in the company. Stay patient and productive.
GENERAL MANAGER (Former Employee) – New York, NY – September 26, 2017
A typical day would start off reviewing the P&L from day before sales goals labor goals, reading notes from mangers. following up on weekly goals developing managers. following up with labor guidelines and minimum wage executions. making sure all orders were in, pars of orders were correct. Following up on needs of the restaurant, R&M, Equipment, health and safety guidelines of NY. following up with employee (team members) needs. Writing developing plans for managers, shift leaders.
I met good friends at TK but the managment team needed better communication skills
entertainer/waitress (Former Employee) – Boston, MA – September 21, 2017
the company as a whole needed a facelift. The management at this specific location, had bad communication skills and no respect for our lives outside of work. I met a lot of good friends while working there but wouldn't recommend this place to anyone.
Server/Hostess (Former Employee) – Chicago, IL – July 10, 2017
Everything about working here was great and with regards of the uniform we wear i have never felt so safe at my work place. I grew close with all the girls i worked with and always felt i could talk to my managers about any issues that I had.
Server (Current Employee) – Tempe, AZ – June 18, 2017
A typical day at work is never consistent. No matter what day or what shift you are working, you do not know what you are walking into. You could be slammed or just moving along at a reasonable pace. It defiantly keeps you on your toes. I have learned how to communicate with a different group of people than I have before. The guests are much more social than I have been used to, so being able to communicate on a more personal level has been a really nice experience. The management team as a whole is great. They are always making sure we are happy and if we aren't, the try their best to accommodate. They make the restaurant a comfortable working environment with a some fun, however, they never hesitant to get down to business. The culture is all about family and building the connections with your coworkers. Being close to one another is necessary when you have to work close to one another so often.
Waitress (Former Employee) – Temecula, CA – June 16, 2017
You have potential to make a nice amount of money, but lately it has been extremely slow and unless you have regulars who like to come in, it is hard to say how much you can actually make. Often you get big parties, flirty older guys who will tip a decent amount, or (most of the time) young people who don't tip well at all regardless of service; but as this is a breast eatery, you are paying to see how we're dressed... not just the food/service. However, this is just basic restaurant life, you win some, you lose some.
Management is actually decent. One of the girls on management is extremely sweet, as well as most of the male managers. But don't walk in here expecting to get 4+ days a week. Hours are spread out and at most expect to work 2-3 days a week. However, the most irritating aspect of the job is probably the girls on staff. 80% of them have been working there a very long time and are extremely cliquish, snobby, and extremely rude. Again, not all of the girls, but a HUGE majority of them are bossy, cut-throat, and disrespectful. As a new person, you will get thrown around and stepped all over; don't try to stop it and "fight for yourself" because it won't happen. The managers are "nice", but it is also not something you can approach them about.
Hostess (Former Employee) – Easton, PA – June 1, 2017
Aside from the costume, which I was aware of prior to the job, the work environment was not good. A lot of drama with so many girls on staff and poor management. It was an eyeopener to the restaurant business, but not a job I would recommend.
Hostess/Server (Former Employee) – Pittsburgh, PA 15211 – May 2, 2017
A typical Day here, depending on surrounding events, would be very unbalanced as far as consistent guests. 11am might have a total of 3 people in the area where at 12pm, theres 100. Very fun place to work, especially during baseball and football season. It gets EXTREMELY busy so you have to know how to handle working under pressure.
Hostess/Server (Former Employee) – Boston, MA – April 20, 2017
This place had so much potential but I can't see it surviving very long. The girls are in general very friendly and easy to work with. Management however is very inconsiderate, inconsistent and inexperienced. Not the place to work if you have issues with people walking over you or disregarding your availability to schedule you whenever they deem fit. No benefits whatsoever, they purposefully don't tell you the duration of your shift so if you expect a break dream on.
Friendly do workers
No breaks, no benefits, management doesn't go by your availability
I have enjoyed being a part of the Tilted Kilt organization.
General Manager (Current Employee) – Harrisonburg, VA – April 8, 2017
It has been a great 4.5 years. It can be challenging at times to operate but those challenges are part of what makes this company great to work for. The people in the upper management of the organization promote a family feeling throughout the company. I have from day one felt like I am part of their family.
Bartender (Former Employee) – Wyomissing, PA – March 9, 2017
I loved working for the Tilted Kilt. It was a fun work environment where you can make great money. The franchisees and management didn't seem to care about the decline in business though. We were an odd Kilt, off the beaten path that hardly ever did events like other Kilts. We didn't have bike nights or trivia, or anything extra to bring guests in. Management was also conniving and would ruin your job or your life for no reason. I actually think that this Kilt will close soon due to poor management and their lack of paying bills.
Server (Former Employee) – Thousand Oaks, CA – March 7, 2017
The company is good and there is room for growth. Although the environment may not always be the best due to some drama, but that is only to be expected in a work place. The tips are good and they are very accommodating to the hours.
Energetic, productive environment to constantly interact with people
Waitress (Current Employee) – San Diego, CA – January 28, 2017
Your typical work days will vary depending on the particular sports activities of the day. Days without big sporting events tend to be slower, thus you may find yourself with a section of 9+ tables. On busy nights, it is not uncommon to be responsible for your own section, and many standing guests as well. Although it can be overwhelming at times, as long as you manage your time wisely you will be fine. Above all, you must maintain a positive, energetic attitude no matter how you are feeling on the inside.
Aside from your own duties to provide the most efficient service to your guests, it is imperative to contribute to the team effort; this can be done by running everyone's food and drinks, bussing off tables, etc.
Management at The Tilted Kilt can be incredibly helpful, so long as they know you are committed to advancing the success of both yourself and the Tilted Kilt team.
The hardest part of the job is also the most valued skill I learned in my year of working here: how to multitask. There will be times when every guest has a different need with an extremely time-sensitive window; so it is imperative that you learn how to consolidate your time. Instead of going back and forth to your tables, you must learn how to make one trip that will satisfy the needs of all your guests. This was a difficult skill to learn, but once I learned how to multitask, my efficiency increased exponentially.
The most enjoyable job is interacting with people. You must have a passion for customer service, because you play a critical role in determining whether or not your guest willmore... return (or leave a nice tip).less
Waitress/Hostess (Former Employee) – Prince George, VA – October 17, 2016
I liked that i was able to work off of tips and get to interact with my customers so much. Working at tilted kilt and getting to be a waitress taught me how to be more patient with people and helped me work on my customer service better.
Barback/Bartender & Manager (Former Employee) – Fort Lauderdale, FL – September 13, 2016
If you enjoy sports and meeting new people on a daily basis then you would like working here. Also, the managers and other employees were great. They make anyone feel welcomed and a part of the family. Great place to work!