Tim Hortons Employer Reviews

Basic customer service job and not much room for growth. Daily activities would include taking orders from customers, maintaining job site, and assisting newer employees.

Received and processed payments and products, taking full responsibility for all cash register transactions. Used strong customer relationship skills to communicate and help customers which improved customer loyalty and satisfaction. We have teamwork the hardest part is if we have customer complains.

I really enjoyed working at Tim Hortons. The things I learned on a day to day basis were incredible. I learned everything from communication skills to cleaning toilets at this restaurant. Management was very organized and helpful, as well as my co-workers. The hardest part of the job was training on the computers, but everyone was quick to help, and – more...  i was even quicker to learn. I really enjoyed working in a social place and learning so much about hospitality and respect. – less

The hardest part of the job was working midnight shift. I did not get paid enough to be a supervisor as well.

The job was challenging because we were usually understaffed but usually we found a way to make it work and it was fun because there was always something to do. I got to know the customers and they quickly became regulars which was the most rewarding part of the job. I made friends and got to meet new people all the time. Management needs work.
My co-workers – more...  were great i always had fun when i went to work because everyone was so easy going and it made the day go smoothly when everyone was having a good time, granted everyone had a bad day once in a while but its part of the job and we move on and roll with it and hopefully learn from our mistakes.
The hardest part of the job was not being able to go to management about problems because they weren't interested, which resulted in a lot of issues between people that could have easily been avoided had the managers chose to "manage" the situations.
The most enjoyable part of the job was getting to know people and hear the stories, make new friends, going through a day quickly because it was busy and I was learning new things all the time. I am always open to learning new things, esspecially if its something I can do hands-on. – less

Les collègues sont respectueux, une gérante compréhensive, horraire flexible répondant à nos besoins...

It was a very fun place to work. Worked with a lot of great people. Learned how to deal with a diverse range of people and communicate effectively.

I really enjoy working with the public. I liked that you were allways on the go as well

ever since i started working at Tim Hortons i have enjoyed my time spent there and i have made tons and tons of friends some who are still working with me right now and some that have left. The management i work under is superb wouldn't want any other but i have to move on, my typical day at work starts either at 7am or 3pm and then the rush starts – more...  i have to wake my self up to cope with the peoples crazy orders at 7am but its fun, not always but when people are nice it just makes your day better, i have lots of fun at Tims because most of the people i work with are roughly around my age group so it makes my day go by really fast. I have worked there for about 4 years now and i have done every job in that place from drive thru to deli to baking to supervising and to even painting the whole store. i have learned alot from that place and i have met some really interesting people some who have had a big impact in my life and some i rather not remember but all in all its been a fun 4 years. – less

Made coffee donuts etc. Fast pace place. If you like to make coffee this is the place to be. Nice Customer Nice neighborhood.

I learned to breathe and how to move and help people. The hardest part was when the guest was angry and i just couldn't help them, They just were not happy and didn't let me fix it.

Making sure all guest have fresh food and coffee. Keeping store clean so are guest are comfortable while eating or dining inn.

Tim Hortons is a job that requires you to be fast on your feet, polite with customers, and efficiant.I had a great managment team, as some wonderful coworkers. the most enjoyable part of the job for me was in the morning rush when i got to see all my regular customers.

Got to learn under pressure and customer dealing.
Did cash handling.

Its was a great way to learn Customer Service at times its fast paced.

Most i like in tim horton in customer care. i meet so many new people. and many time some of the customer talking about themselves their story some of are so interesting

The job mainly involves interactions with others, whether it's a team member or customers. Another main job is preparation of foods and beverages. The most important lessons I have learnt have been communication, team-work and working under pressure. Given a good management and proper work ethic, coupled with the right kind of people around you, Tim – more...  Horton's was not only efficiently run but also a fun environment to be a part of. – less

I liked working there Just not enough pay for the labor. under staff was always a problem.

I would have to be there at 5 30 am and work a ten hour day. I liked working with the people however the long days really did take a toll on my home life. I never really was awake or energetic by the time i got home. I loved meeting new people and getting to know the customers. The pay was good but the benefits were not. I have learned alot and will – more...  bring that with me where ever i may go! – less

I was not treated very well and was not happy about working in a negative environment.