Assistant Sales Manager (Former Employee) – Freeport, ME – March 13, 2014
Selling culture. That's what your mission at Timberland is. A first class store environment and excellent customer service make it the utmost experience for the customer. Building a loyalty to the brand one pair of work boots at a time. If you didn't know how to sell, you were taught. Being approachable and knowing how to ask for the sale were key. Yes, restocking and cashiering were important as well, but customers were the number one priority.
Relaxed dress code, free shoes, great discount, excellent benefits package
Sales Associate (Current Employee) – Las Vegas, NV – July 27, 2017
Timberland is a good first job to have but I wouldn't stay there forever. Sometimes the hours suck and you might only get 1 or 2 days a week as a part-time worker but hey it is part-time. Employees there are also pretty cool. Most enjoyable part is that you get to meet people from all over the world. There really is no hard part about unless it is your first job and you are new to retail and customer service. The main thing is you have to talk to customers even if you don't understand them.
Slow workplace where responsibility is passed around and important tasks are not taken seriously
Sales Associate and Stock (Current Employee) – Las Vegas, NV – July 24, 2017
Timberland is unpredictable when it comes to how the day may go. Work may be very busy some days, and completely slow on other days. The cleanliness at Timberland is not the best. Staff will wait weeks to actually begin cleaning something and no one, including managers are not enthusiastic about working. It seems as if no one likes working there. Hardest part of job is stock, no one cares or treats the stock room well. They leave dirty, and complain when no one else cleans it. I do enjoy helping customers.
Assistant Manager (Former Employee) – PA – July 24, 2017
Most days are spent trying to deter shoplifters instead of focusing on customer service. The register system is slow and outdated. Information that should be easy to find, isn't. And unnecessary information that is not store specific is blanketed on all reports. Most customers are a delight to assist, and the employees are some of the best I have ever worked with.
allowing everyone to participate in community service
Great company and great people who really enjoy making a difference in not only the retail world but also their communities. Timberland has heart (and great consumer goods!) and is something I will always look for in any employer.
40 hours of PTO to dedicate to community service, awesome co-workers & people, Timberland really cares about their employee's happiness
Great corporate structure and tons of CSR events to help you feel good about your employer. This company is the real deal when it comes to taking care of the environment and doing what is best for employees.
Sales clerk and stocking (Former Employee) – Gaffney, SC – July 18, 2017
Pick and process products to be shipped out as specialty product How important being precise is I have great managers who treated me with respect The work place culture was great because of the way the employees was treated The hardest part of the job was learning how to be precise and very productive but I did a great job at both The most enjoyable part of the job was the satisfaction of knowing that I did my job to the very best of my ability and having the supervisors recognize it
We worked intil the last shippment was done and out the door
In my opinion there is one great manager, she was recently promoted from my understanding but she's easy to talk to and willing to offer a helping hand. One manager doesn't have an understanding of all of the store functions, and there's another who's to in your face. I only felt comfortable working with one manager, the rest I felt like I had to put on a poker face going to work every day. Horrible hours, have no idea why the permanent staff continues to work there. The coworkers I worked with were nice, took the time to train me correctly.
Sales Associate (Former Employee) – City of Sunrise, FL – July 16, 2017
This job was just a temporary job. My job was to make the customers feel welcomed, help with any questions that the customer need assistance with. Keeping a clean and neat environment. Going back together customers certain sizes or unloading boxes, climbing ladders etc.
Crew Member (Former Employee) – Philadelphia, PA – June 13, 2017
I was at Timberland for about less than a month or so specifically for the Black Friday/Holiday sales weeks before falling ill with tonsillitis. Before then, i hadn't been there long nor had I been so sick before. I had to leave early one day due to having a high fever and almost passed out in the middle of said shift. The next two to three shifts I was forced to call out because I was unaware why I was sick at the time and did not want to get others sick.
50% off of products from Timberland and sister stores (Vans, North Pole, Nautica)
Sales Associate/Cashier (Former Employee) – Dawsonville, GA – June 5, 2017
The hardest part of this job was trying to find things to do. Other than on Black Friday and the weekends, the job was very slow. My day consisted of greeting customers when they come in and helping them find what they needed. I would take down their personal information for our email list and check the out at the register. Other than straightening the store, there wasn't anything for me to do in between customers coming in.
Sales Associate (Former Employee) – Williamsburg, VA – June 1, 2017
The best part of this job, in my opinion, is when the weekend rush used to come in. Time always flew and I always had fun helping customers and competing with co-workers. The managers definitely made things fun. At first thing were a bit unorganized but they got it all together eventually. Stores are always kept up and look very nice.They don't work for commission but it is still competitive.
Manager In Training (Former Employee) – Elizabeth, NJ – June 1, 2017
After a while I quit and never came back. They are always getting a new store manager. The bathrooms are nasty. The DM only promotes her favorites. They suck at doing displays. They dont have an eye for making the store unique.
Sales Associate (Current Employee) – San Francisco, CA – May 25, 2017
Don't do it. Period. This job is horrible. You won't get any hours. They are very bias and you'll catch yourself working your butt off but if your not best friends with the manager just forget about it.