Pros: relaxed dress code, free shoes, great discount, excellent benefits package
Selling culture. That's what your mission at Timberland is. A first class store environment and excellent customer service make it the utmost experience for the customer. Building a loyalty to the brand one pair of work boots at a time.
If you didn't know how to sell, you were taught. Being approachable and knowing how to ask for the sale were key. Yes, restocking and cashiering were important as well, but customers were the number one priority.