Fast paced workplace with diverse employees
Customer Service Rep/ Inside sale and Retention (Current Employee) – Milwaukee, WI – May 24, 2016
I have been working at Time Warner Cable more than a year now. I've had extensive training regarding customer service and product knowledge. I don't believe management was always on the same page locally and enterprise wide. I work with a very diverse group of peers. The hardest part of the job is retaining strained relationship with unhappy customers. I can honesty state that the job is low stress, has a great commission scale, its a comfortable call center environment, has great incentives, and over all a great company.