Great company with a fun atmosphere.
Pros: Free lunches, free services, fun games, and prizes.
Cons: Work can become repetitive.
Like any call center a typical day at work starts with taking calls all day and ends the same way. The management is excellent! They always showed that they valued they're employees and their hard work. The atmosphere was always fun and management worked hard to keep it that way. So all the employees got along and worked as a team to give each other pointers and help each other succeed. The hardest part about the job was of course it was repetitive. And management was always pushing for more, naturally. As far as sales go to them there are no such things as slow days. The most enjoyable part of the job was all the games, bonuses, and prizes. We were always having pizza parties, provided by management of course, cookouts, and days where management provided lunch. The benefits of this job were great. Since TWC teams up with other companies you are given discounts from places like att on your bill, or at golds gym, just to name a few. Since of course TWC is a cable company the floor has several tvs on each wall. They encourage that you watch tv while you work. They consider it on the job training since you're learning about the products you're selling. Lastly you get everything free from TWC. You get cable, tv, security system for your home, and internet for free!! So where as most people would pay around $150 for the cable and all that comes with it like all movie channels TWC employees get it free.