A good job to pay the bills
Tier 3 Technical Support (Former Employee) – Columbus, OH – December 27, 2015
A typical workday would consist of logging into my PC, and answering the phones to assist customers with various technical issues involving phone, High speed data, modems, routers, and other connected devices. The hardest part would be managing upset or sometimes irate customers. The hours and work days were flexable enough for myself to be a full time employee and student at the same time. I had the option of five 8hr shifts, or four 10hr shifts, and was able to shorten my day by cutting my unpaid hour lunch in half, taking that 30 minutes off the beginning of my shift. Certain technical certifications would increase your pay by $1 per hour each. The benefits are amazing, 401k, medical/dental/vision, not to mention all services are free as long as you live in a servicable area. I eventually quit because sitting at a desk all day is just not for me, but I would jump at the chance to work for this company again, even if it meant another desk job.
flexable schedules, great benefits