Overall management is great, Time Warner Cable has built a great culture for their employees to, learn, grow and advance within their company. Being a Customer Service Professional entailed working with the general public about various issues including, billing and general troubleshooting of TV, internet and home phone. Call center life isn't for everyone, so turnover is higher, but the employees are always supportive and helpful.
Heavily discounted cable services, great, supportive management
Call center jobs can be slightly stressful and isn't for everybody