A horrible place to work!
Customer Service Representative (Former Employee) – Flushing, NY – February 28, 2016
I have worked for time Warner Cable from 2007 until 2012, and I have to say this is the absolute worst place to work! The worst job I've ever had. First, let me start by saying that they have excellent health insurance and benefits. That is it. This company expects you to give everything you have and gives nothing in return. The company is badly mismanaged and the employee gets treated with no respect. I started as a customer service representative and then they pull the rug out from under you. Next thing, you're being forced to sell their products, meet rediculously high sales quotas, perform technical support duties, act as a retention agent, all without any increase in pay or lose your job! If a customer is abusive, you can not release the call. You just have to put up with nastiness. Verizon allows you to warn the caller that you can release the call if they are being insulting or verbally abusive. Management is verbally abusive too. They expect long hours, short breaks, and the pay is awful for the abuse you have to endure. All the time I worked hard there, I left with only a 2 dollar and hour inceease in pay. They dont reward hard work! I wouldn't encourage anyone to apply for a job here! They laid off hundreds of people, top executives included! I enjoyed a job at a SUPERMARKET after I got laid off more than time Warner Cable! Apply or take this job at your own risk! Take it from someone who's given 6 years of their life. No one should have to put up with this!
Health insurance and dental