Call Center Director (Former Employee) – Herndon, VA – July 30, 2016
The hiring process was thorough and well conducted. Our group was able to have significant impact on our area of the business. We were well respected. It was fun to go to work and be creative. Unfortunately the company went through several rounds of layoffs which included letting experts in different areas go and having poorly staffed groups (Corporate telecom team dropped for 9 to 2 people). Development staff was outsourced.
I loved working with our internal team and also getting to know many other department leaders
The cultture outside of our group was incredibliy political with much back stabbing
Direct Sales (Former Employee) – Indio, CA – September 18, 2016
Time Warner is a great company to work for if you just want to get "settled in for life: The free cable and internet compensation is worth everything. The medical/dental plans are the best. I loved my actual job in direct sales. However management was difficult at best. I quit after only a few months. The atmosphere was a little too controlling for me.
Field Technician (Current Employee) – Greenpoint, NY – September 14, 2016
When started the company had a bright future ahead then like any other corporations changes happen and wrong choices made. Lots of the senior tech left willingly, which left the company with lots of new techs in the field with no experience. Management now don't even have cable experience, so is hard to explain the job to someone that doesn't know anything about the job.
No good manament left. Everyone is solo, doing the're own thing.
CTOC Surveillance Analyst (Current Employee) – Brooklyn, NY – September 14, 2016
Time Warner Cable is a world of opportunity and growth, Having been employed at Time Warner Cable I have been introduced to internal and external customer patterns and behaviors. I was driven to learn and adapt in fast paced work environment. I am proud to be an employee at Time Warner and would like to use my experience to assist other companies.
Growth and experience
All depends on the department due to scheduling for business needs
This is a fast paced environment working at the highest level with top notch professionals. If you enjoy working on high profile projects and with great people from multiple backgrounds, this is the place for you. I thoroughly enjoyed my experience here.
Enterprise Level Experience, Atmosphere, Great location and environment
Account Executive (Former Employee) – Vestal, NY – September 13, 2016
Hard to push TV and phone in a time when many are cutting the cord. Overpriced services and everyone despised TWC. No management support to speak of. Did get free services while part of company. If you have a "used car salesman" mentality, then go for it. If not, you will hate every day.
Not the best job for me. I quickly found out that selling was not my best attribute. No knock to Time Warner, great company "if" you have it in you to speak about cable, internet and phone all day. You better like/love it because selling products is tide to your pay.