Fun, incentive-driven work environment
Customer Service Representative (Former Employee) – Tempe, AZ – March 9, 2016
I loved working for Tiny Prints/Shutterfly as a company. I only left because I do not like working in customer service. They hired me with no previous job experience starting at $12/hr. The two-week training greatly prepared me for the job. I made many friends there, which I still have today. The work environment is usually fun, though it can be stressful when we get busy. They always made sure to find ways to keep us from going insane, whether it was free lunch, food trucks, or other things involving free food. It was very incentive-driven with on-going competitions with prizes like Amazon gift cards, going all the way up to giant flat screen TVs.
During my 2 1/2 years there, I was offered multiple opportunities to advance my career. I was able to switch departments at one point, and was able to move back to my old position after seven months when I didn't like it. Once I became a permanent, full-time Shutterfly employee, the benefits were great. My health insurance covered everything and I was able to accrue three weeks of paid vacation a year. I would go back without hesitation if I thought I could work in customer service again.