TitleMax
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13 reviews

TitleMax Employer Reviews

Compensation/Benefits
Management
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Very Stressful environment
Overstaff Manager/Assistant Manager (Former Employee), Dothan, AL –
Pros: meeting new people.
Cons: collecting door to door at night.
Calling past due accounts. Paying bills.

Management does not care about employees safety.

Calling customers for 8 hours a day.
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If you just need a job it's ok. But not a career path
Customer service representative (Current Employee), Decatur, Ga. –
Pros: 1hour lunch
Cons: no benefits
If you are just looking for a steady paycheck, This is fine. But be prepared to lose money when you do field visits. The company pays .38 cents per mile and with the price of gas now. You lose!
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Liked it
Assistant Manager (Former Employee), Dalton, GA –
I liked working at TitleMax as long as you are not in Management you are ok in job security as long as you do your job the right way.It didn't demand to much for the pay the pay was really good and enjoyed the customers for the most part.
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Empty Promises, Lies, and no Support
General Manager (Former Employee), Atlanta –
Pros: you can make a decent amount of money
Cons: you will trade your time and your morality.
This could be a great company if the home office vision was implemented in the field. You will receive no support, only criticism on a daily basis, from your superiors. Mine took pleasure in texting and driving by my assistant mangers home hoping to troll for a date. While at work, he occupied his time by instructing all of the staff on how great he – more...  was when he operated an office. This man should have been fired for playing around with his female regional manager but managed to keep his teflon coating. No matter how powerful the results you achieve, you will not be rewarded, only informed on how much more you could have achieved.Your schedule is at the whim and fancy of the district manager and get used to having your plans interrupted on a consistent basis. You are only a cog and are of no importance. – less
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Great Job
Assistant Manager (Former Employee), Kingsport, TN –
I had a wonderful job and loved working with the public. I did however leave the job due to continuing my educaiton.
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Great Pay
Manager (Former Employee), Huntsville, AL –
Pros: salary
Cons: long hours
A typical day was long. I learn how to manage time. My co-workers are still my friends today.Management was supportive and always willing to help. The hardest part of the job was the king hours. The most enjoyabel thing about the company was working wiith great people and meeting new people.
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Good Place to Work
Sr.QA Analyst (Current Employee), Alpharetta, GA –
TITLEMAX is right place to work.
Collaborative team atmosphere and
Valued Team of Employees
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Great Opportunity
General Manager (Current Employee), San Antonio, Texas –
Pros: great benefits, upward mobility, excellent compensation
Started at TitleMax in April of last Year, and I love it. There is not a better company to work for where you receive compensation not only based on your position but your performance as well. Like any other management job it requires close to a 50hr work week, but it is well worth it if you do things right. I encourage anyone who wants a positive career – more...  change to give TitleMax a shot. – less
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Stressful fast paced - but mgmt does not treat you like a human!!!
General Manager (Former Employee), Nashville, TN –
Pros: great pay, great customers
Cons: dishonest, unsupportive upper mgmt, force you to work scheduled off days, you exceed goals but then its never good enough, mgmt talks bad abt staff in frot of other staff, cnt voice opinion w/out fear of backlash frm mgmt
I was lucky to have been brought in years ago under different management and was promoted as deserved. Titlemax has gone downhill over the years the new management will use you up then throw you away to bring their own friends in.The pay is great but is not worth literally being ill from the stress they put you through on a daily basis. The new management – more...  will bring you in with a bunch of lies like being promoted from within but then will bring in new hires and put them in jobs others have been waiting years and have earned the opportunity to get the chance without even giving them the opportunity to apply for them. – less
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Great Job for people without a family or children
Customer Service Representative (Former Employee), Huntsville Alabama –
I liked this company its just the hours were long. Its like you made good money but never had to time to spend it or spend time with the family. You had one off day every other week.
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The Worst if you have a family.
Manager (Former Employee), Kingstree –
Pros: paycheck, bonus program
Cons: work late hours, hardly no time off, company just too wishy washy
Company is not family oriented. They pay extremely well however, your family is TitleMax. One day you are an awesome employee and the next you aren't. No job stability due to expectations being rediculous and often too high.
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Horrible Recruiting and Management
Store / General Manager (Former Employee), Las vegas, NV –
Cons: unethical and lie about income
I interviewed for a General Managers position with the company. They said that the position was not available and offered me a position for half the salary to be a store manager. They offer a base pay of $25K a year and 2 1/2 % of gross profit of the store you work. When you interview they tell you you can earn 60-70K a year and then when they offer – more...  you a position is way far less. They have such high turn over they don't even offer benefits for 6 months, that you have to pay a part of.

After they offered me a lower position I explained I wanted to be a General Manager and they told me they would contact the regional manager to set up an interview. I even was intived to an open house that the recruiter wanted me to attend and I did. Three days later I get a rejection email for a position I didn't even apply for.

This company lies and will do anything to make you think it is a great position, but they offer you nothing in return. A small salary that is just above minimum wage because they expect you to work 45-50 hours a week. My training would have been 45 min. from my house when they had a store near my home and said they would move me after I went to the first store. All a bunch of lies and promises.

DO NOT WORK FOR THIS COMPANY – less
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Exciting Work Environment in a Modern Setting
Marketing Coordinator (Current Employee), Savannah, GA –
Pros: gym membership, good 401k plan, group healthcare/dental/vision/life, corporate happy hours, flexible work schedule
Cons: split-up office, hard to get to know people not in your departments
I love working at TitleMax because it is a company that is rapidly growing, so I constantly get to be a part of new projects, which keeps me excited to go to work. One of the best things about being a part of a company that is expanding so much is the opportunity to learn a lot. The people in my department and I possess close relationships where they – more...  are not just my co-workers, but also my peers/mentors. Also, Corporate Headquarters is in the heart of Downtown Savannah, Georgia, which is one of the most gorgeous places in the country and gives the office a great atmosphere and charm. – less
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Meme – December 17, 2011

Must be better at the home office. Because all other areas of the US they are horrible.