Enjoyed my job as Unit Clerk for the most part.
Emerald Unit Clerk (Former Employee) – Irving, NY – July 30, 2013
I began my career at TLC Health Network with no previous knowledge of the medical field. Over the years; I have learned so much medical information from doctors, nurses and aides I was working with. I enjoyed the contact with patients and their families; knowing that we as a unit, where meeting their needs. I had the priviledge of learning most of my secretarial skills on the job, the importance of confidentiality, speaking on an overhead call system( the hardest part of the job for me), always helpful to all that approach the desk, and helping patients find staff to meet their needs, all while answering multiple phones. The pleasure I got from my job was knowing that I had made my nurses job easier by providing paper forms, supplies for treatments, organizing packets for admissions, and finding all that they needed each and every day so that they could devote more of their time to the care of their patients. The worst part of the job that I found stressful , was the phone calls to different insurance companies to get referrals for treatments. I found it to be the most difficult, by luckily the nursing staff was willing to take a call if the questions got to medically involved.
i enjoyed that each day was different but yet there was a basic routine to the day as well.
staffing shortages sometimes required that we all step up to the plate a little more, sometimes doing some things that were not in your job description.