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7 reviews

TMone Employer Reviews

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Compensation/Benefits
Management
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Decent work environment
Customer Service Representative (Current Employee), Spearfish, SD – May 24, 2013
Pros: nice people
Cons: scheduling
I don't mind working here. The scheduling needs to be more consistent and they need to be upfront with people when they interview.
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Technical Support (Former Employee), des moines – March 19, 2013
I would not recommend this job to anyone. It is not a fair employer they choose favorites here.
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A day at TMone.
Technical Support (Former Employee), des moines – March 19, 2013
Go in sit down, start my computer up and take calls.
I have improved my customer service skills. Management could use more training. In my opinion our bosses should know how to take calls and answer questions we have. co-workers agree with this. They also need to improve their schedules or at least make it fair. You can't give one person a good schedule – more... because you like them more then the other person. – less
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Answered phones for billing
Customer service representative for AT&T (Current Employee), Dakota Dunes, SD – January 5, 2013
Pros: the hours were great. had the weekends off.
Cons: when going to part time all the benefits were not available
The management was not qualified to be in the management position. The training was not as extensive as needed for the job. The company when doing the interview stated one thing and then after hired the information was not correct. Working with the customer was great. Dealing with the company however was difficult.
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Needs To value employees
Telephone Account Manager (Former Employee), Iowa City, IA – November 8, 2012
Pros: contests and incentives
Cons: low employee morale
inbound and outbound calls to businesses offer different ways to save that company money on landlines, voip ,wireless,internet and cable this particual job i gained skilles in telecommunications and taught me about customer service my coworker were all good people from all walks of life the hardest part about this job is cold calling,my most enjoyable – more... moment is when i introduce and middle-age customer to her very first wirelees phone, – less
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Work a lot of hours for very average pay and benefits
eServices Team Manger (Former Employee), Iowa City, IA – August 7, 2012
I worked there for 4+ years and was only given one raise. They offer minimal benefits (No 401K, No tuition reimbursement, No life insurance)

The owners of the company are more concerned with their own success than building a happy and successful team.

The majority of the middle management employees are great people. Unfortunately, hard work and longevity – more... is not rewarded nearly as much as it should be. – less
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Daily contests were played to boost moral
Inside Sales/Service Consultant (Former Employee), Iowa City, IA – March 31, 2012
TMone was there to help you succeed as an individual and a team at all times
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About TMone

Headquartered in Iowa City, IA TMone (pronounced T-M-one) is a leading front office Business Process Outsourcing (BPO) firm specializing – Read more