Product Support Analyst (Current Employee) – Dunwoody, GA – August 5, 2015
• Responsible for verification, tracking, and reporting of all issue and concerns regarding my clients. • Manage Fortune 500 company’s job career sites. • Efficiently provide post-implementation product maintenance and support to Talent Brew clients. • Work jointly with Product support specialist and Data metrics teams in identifying, reporting, and resolving product issues and requests. • Work to help maintain client CSS & HTML client site content. • Escalate critical technical issues to Front end or Back end development as necessary. • Develop and foster strategic relationships with Product support team and account team. • Provide on-call support 24x7 on a rotational basis. • Work closely with 100 different job boards. • Manage and maintain accurate and thorough client support records • Conduct and/or assist with system enhancements, user application, and quality assurance testing
Regional Territory Sales Manager (Former Employee) – Riverside, CA – July 21, 2015
The product line top notch quality but the overall line is slim and over priced for the market place outside California. The competition is fierce in the market place and they have a hard time justifying a better product for added expense.
Temp (Former Employee) – Wyoming, NY – April 28, 2015
Temp job, was a very good learning experison. start day off cleaning then triming the mask, then end by cleaning aging. a clean work space is very imporntent. the hardest part of job was trying to keep up with the ladys that have been there longer but it was a very good learning experitton.
Manager of End User Services (Former Employee) – Milwaukee, WI – April 26, 2015
within the company you have contact with so many offices. you fell well connected. Technology Teams stay well connected even though you work in various offices. The team has been able to do great remote support.
Never having working in advertising this was a wonderful experience. TMP was a very large company in the US and overseas and we got to travel to visit with our customers and although it was in the US we still got to visit states I might not have other wise have seen.
I enjoyed the work, the people and even the stress of the job.
Great place to work, opportunity to branch out into different jobs within the office.
SR. Client Service Associate (Former Employee) – Milwaukee, WI – January 9, 2015
KDA Group Inc purchased TMP Worldwide in April of 2011. I've performed similar types of duties for both companies. That being: - working with publishers and clients to resolve advertising issues - worked with Microsoft office to perform daily tasks - did quality control on advertising processed by others - multi tasked
Direct management was good, and easy to work with.
Enjoyed learning of new products and procedures.
the opportunity for advancement and job openings in other departments
communication from upper management was not very good.
Director of Operations (Former Employee) – Milwaukee, WI – December 30, 2014
Placing customer ads, full customer service Learned how to be a good manager of time and employees Coworkers were the best you could ask for The hardest part of the job was the company closing down! The best part of the job was the room for growth and advancement
Software Engineer (Former Employee) – New York, NY – September 29, 2014
This is the most people I've worked with who had no logical background in the job they were doing. Product managers that have never managed products and couldn't tell you much about the product they are currently managing. As far as "career advancement", they have a habit of advancing the people with the least experience. This is usually due to the fact that the less experienced people will work themselves to the bone for the job, without even questioning it. Many of the teams were dysfunctional and couldn't communicate. Lots of the "long timers" were despondent and just doing anything to get people off their back.
Client Service Rep (Former Employee) – Milwaukee WI – July 14, 2014
A typical day would consist of making 150 calls, then calling new clients and old clients offering upgrades. I learned so much working with this company that it was amazing. Management was fun because we always did some fun things as a company outing. The hardest part of my job was leaving a phenomenal group of people. The most enjoyable part of my job was making sure my clients got everything they deserve.