TMX Finance Employer Reviews

In office greeting customers, taking payment or making out going phone calls. Collections out of the office during the day to make sure everyone is up to date with their accounts.

I'm embarrassed to have worked here.

When I interviewed, everyone was extremely friendly and it had a "family" feeling to it. On my first day, I should have known something was wrong and left immediately. The people that interviewed me quit.
The turnover rate is the highest I've ever seen.

People get fired all the time here, for the most random of – more... reasons.
The owner is paranoid and it trickles down to everyone. They rule with fear.

Work/Life balance? Not here! You work long hours and a lot of overtime they don't tell you about up front. – less

A typical day on the job consists of calling past due customers, helping customers with loans, meeting goals, outside marketing, account management. My co-workers are great. The general managers work long hours, but are compensated well for it.

TMX sells there General Managers on a long term carer opportunity.However this position has the highest turn over rate in the company. There are internal politics and no loyalty with in the organization. District Manager are bogged down by doing audits and are not connected to the real issues that are around them. They hire lower level management that – more... are un-ethical and don't want to work which is why there are high turnover across the board. If you want a job to have a job then this is ok and pays well but don't plan on working there long... – less

They have to pay well due to the work expected. They push customers into getting more money than needed and don't explain the payback well enough, which they cannot afford. The CSRs then have to call the customer and four friends and family members twice a day in efforts to collect past due payment. Also field visits to customers and their references – more... are required of all employees, which is highly dangerious. The corporate office ALWAYS sides with the customer and not the employee (caring about money coming in, not money going out). Do not do not do not do not work for them if you value your home life and have little children at home. You will miss out on their lives and possibly drive yourself into the grave from stress. – less

Typical Day Starts At 8 am. We Open at 9 am and close at 7 pm. Leaving about 8 pm. You Really Learn How To Deal With The Community. The Co- Workers Are A Joy If You Have A Great Staff.
The Hardest Part Of The Job Is The Hours. You Are Only Paid 40 Hours a week and are often there about 70-75 hours a week as a General Manager. The Best Part Is The Pay – more... Check – less

Stay Away, take this from someone that has been working since I was 15 & Im now 25. This was by far the worst job I've ever had in my life. It's a complete rip off I swear. Management gossip all day and they are backstabbers. The District manager was just as bad. If you tell H/R anything they would go back and advise your district manager of your complaint – more... then your district manager sits back and gossip with the General manager from your store and other stores about you. I had a manager that sexual harassed me EVERYDAY and when a new co-worker started to work there he did the samething to her. This company will hire anybody because no one wants to work there. They prey on the needy, if you go into the store for a $300 loan they tell you the lowest their loans go is $500 which is wrong because if you look at the website it's says $100 is the lowest. & if you have a nice car that really makes it worst because they will talk you up to get the full $5000 with a monthly payment of almost $800 which they know you can't pay. The reason they do this is because that is how they get their bonuses. Store managers make the same amount as the CSR which is $12 an hour the only thing is the store managers get a 2.5 bonus IF the store profits, if it doesn't their out of luck. I am ashamed and regret working there. You don't make enough money as a CSR or a store manager so your always broke the only ones that really profit from that job is a the RM,DM & GM. They try & make you think that your mileage helps you out & that is considered the CSR's bonus lies,lies,lies. The truth is you only get 38 cents for every mile you travel for them & you spend more money on gas than you do get paid for mileage. It's a lose lose situation. Take it from me if someone would have warned me about this job it would have really helped me. & if you do take this job please don't get comfortable KEEP looking there really are other jobs out there. I went from making $12 an hour at Titlemax to now making $17 dollars an hour at my new job. I quit and it was the best decision I ever made. – less

The long hours and constant drive for numbers. Most of the people that got the loans didn't understand what they were getting into. Management micro manage everything. The manager ran his store like a boot camp, felt like I was in elementary school. Then the district manager was heartless and had no sense of how to talk to people. She wouldn't let the – more... managers run their own store. Very demeaning work environment. I read the reviews but still took the job because of the pay, I should've listen. It wasn't worth it. Manager lied about getting benefits and acted dumb when I began working there and found out csr didn't get any. Bait and snatch job. Was the worst job ever, have to have no soul. – less

Most people are only there a few months or weeks. People get fired almost randomly and there is huge turnover and very low morale.

This is a good place to help those who own a car yet can't obtain a traditional loan. If you enjoy helping others this is a good place.

Schedule is shift work which includes every other Saturday.
You will be expected to conduct field visits - this is where you go to the customers home or job when they are late.
Your expected to market which can include – more... putting flyers on cars and houses.

Wages are based upon position hired for and prior experience.

You have the opportunity to work with great co-workers who are goal driven.

Most enjoyable part of the job is dealing with so many different people and learning about their needs and then working on meeting those needs.

The hardest part of the job is repossessing vehicles from people who cannot for whatever reason pay back the loan. Leaving some who are single parents without a mode of transportation. – less

A typical day at work for me is to make sure my daily task are completed as well as making others happy.

Very long hours. It's a very cruel work environment. Managers are very partial.

Unprofessional general manager. At the Albertville location, the GM and SM stay on their cell phones or outside smoking. The GM would come in hung-over. She also makes her CSR's leave on the clock while using their gas to pick up her kids from daycare then they are expected to watch them while working... The GM is too busy with the next boytoy at her – more... desk, on facebook, texting, or outside smoking, with the occasional naps underneath her desk. The GM would also make you work over-time then remove it off of your timecard whether it was 15 mins to 3 hours over. – less

Not the most secure company to work for. With over 45% turn over in the Las Vegas area.

Executive management is worst I have seen in my entire career. They lead by fear, within one day of being there you will know something is seriously wrong.

Individuals that have been there a long time bully the new employees by using their relationship with the CEO/Owner.

Benefits are not even worth talking about.

Turn over is extremely high, you – more... could be hired today and fired tomorrow, this is why it is not a good idea to pick up and relocate here. Do your research, do not let the pay they offer fool you into something that could be a very big mistake for you and your family.

Just not a good place to work. – less

The typical day was pretty routine. Days were long and as management, we weren't allowed to take a lunch break, nor leave the office during business hours. Customers were great and refreshing and our product was very helpful to them which lead to my longevity with the company. I learned a lot about people in general.

I was very blesseed to be able to work with TMX Finance. I have learned so much and will take that with me where ever I go.

Results driven sales environment, where you come into daily contact with a variety of customers needing financial assistance.

I do not work for TitleMax or any of its affiliates however I am looking for a job closer to home and the same amount of pay and it seems that this place is the one. But working for an insurance company as a total loss specialist we deal with companies that put liens on titles and TitleMax is one of them. When we call to request copies of title or any – more... needed document to issue them payment on totaled vehicles or call to check on title releases they lose the documents and tell us they mailed it. We call to check and they are as rude as they can be. Needless to say their interest rate is super high. I would suggest anyone that if you need money fast you better off getting a second job for a month or two and then quit as opposed to getting money from TitleMax. Now if you can't find a second job make sure you pay your loan as fast as you can so you won't have to pay huge amount of fees. Also be on top of them by demanding or getting your title back from them or a lien release letter once the loan is paid off so you can apply for a clear title again without TitleMax on it.

I need another job but I'd rather work at a grocery store or flipping burgers than working for this company. – less

daily logs, helped auditors with all the compliance issues making sure business was up to date on all records and helped all customer resolve any issuers and complaints in a timely manner. Managed all deposits and took the money to the bank before we had timeline to have all counted and deposited the hardest part was to manage employees just there for – more... a paycheck but I made it fun and gave promotions for it to be enjoyable with incentives out of my own paycheck. – less