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7 reviews

Toast Employer Reviews

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Job Work/Life Balance
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A VERY FUN WORK INVIRONMENT
HOST, WAITER, BUS BOY (Former Employee), Charleston, South CarolinaMarch 13, 2014
Pros: fun, positive people, laid back, very friendly oriented
Cons: to be honest i could not find one.
Everybody who worked at Toast when i was there were young, energetic people who constatly spread positive energy and honestly everybody grew as a family over time. I worked here at Toast when my Mother was the General Manager throughout my sophomore and junior year of high school. I was able to puick up most of my people skillls here young and continued – more... to gain and work on my communication skills. – less
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fun
Cook (Current Employee), east perthSeptember 5, 2014
Pros: free lunch
Cons: short hours
busy
english breakfast, professional way of talking to people in kitchen
friendly and professional
unstable hours
work in a team
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good work place
Warehouse operative (Former Employee), swanseaJune 16, 2014
good company to work for give me a insight in to how the company does there procedures for processing parcels on a daily basis and aint as simple as it looks and the members of staff i worked with were a good crowd of people and made me feel welcome
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Rewarding, productive and enjoyable
French Connection Mail Order Supervisor (Current Employee), SwanseaFebruary 3, 2014
Pros: always extra hours
Cons: holidays
A typical day working for Toast would include taking escalation calls from colleagues. Dealing with customer complaints for online and retail purchases. Replying to any social media posts and direct emails.
Also I would monitor my teams performance and advise them on how to improve and provide the best customer service possible. I arrange cover for – more... holidays and general attendance tasks.
I have learnt a lot working for Toast, such as how to manage a team, how to provide the best customer service and how to deal with difficult customers.
The hardest part of working for Toast is dealing with very angry customers.
The most enjoyable part of my job is making sure that a customer leaves us happy and satisfied with the service they have been provided. – less
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Toast supervisor
Supervisor (Current Employee), HarrogateMay 22, 2013
Pros: free uniform
Cons: work weekends
TOAST (Womenswear High Fashion)- Supervisor. 2012- Present
-Highest quality one to one customer service -Visual communication/visual merchandising the brand throughout the store -Setting up new trend departments -Planning day to day tasks -Good eye for detail within organizing the ranges -Monitoring sales figures and targets on a weekly/monthly basis – more... -Trade, stock and window reports (again on a weekly basis) -Stocktaking/replenishment of stock -Reporting best sellers and window sales to head office -Co-ordinating new ideas with head quarters in London and Swansea -Regular head office meetings -Co-ordinating Team building exercises -Online mail orders (Daily) -Ensuring all jobs are delivered on time and error free -Strong personal one to one customer service techniques -Banking on a weekly basis -Working closely with high quality fabrics e.g. Cashmere, Merino wool, Linen and Silks -Work closely with head office, communicating the changes of the brand – less
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Very quiet business.
Beauty Therapist (Former Employee), Stockton on teesSeptember 21, 2012
Pros: free lunch.
Cons: no customers.
A typical day at work would be me going in, cleaning, trying to keep busy and helping out on the cafe side.
I did not learn much as there was no passing customers and I dont think the manager had promoted the business very good.
The hardest part of the job was sitting around doing nothing!
Enjoyable part was going home as it was very boring.