Head Cashier (Current Employee), Dallas, TX – May 23, 2012
Pros: schedule, lunch breaks
Cons: no healthcare
I enjoy working at Tom Thumb. I have encounter some good friendships with some of the customers that come in the store. I get to work at 6am, I help out in different departments when they need me. Management is ok, but it can be a liitle better. I like working with my co-workers. We enjoy ourselves and have a good time. We make the day fun and productivity. – more... Sometimes I have to deal with some of the customers and their attitudes. That makes the day a little hard. The most enjooyable part of the job is making sure the customers are satisfy and happy. – less
COURTESY CLERK (Former Employee), Dallas, TX – May 7, 2012
A typical day at tom thumb was greeting customers and cleaning. i learned to work well with others and greet people and how to work with unhappy customers. the management was OK.the co workers were great, always learned new things from them.the most enjoyable thing was meeting new people, and the least was cleaning up al the messes.
Cashier (Former Employee), Dallas, TX – April 22, 2012
Pros: i got a raise for my performance.
I learned a lot out of the four years I was there. Started out as sacking groceries to a checker and working in different departments. My experience from Tom Thumb was a very good. I loved working there.
Terrible culture driven by fear. would never work there again.
Bakery Manager (Former Employee), Dallas area – April 8, 2012
Pros: employee discount of 5-10%
Cons: micromanagement, non-empowering culture
Company is so large, owned by Safeway, that in an attempt to establish consistency they've fostered a culture of micromanagement and fear. They have checklists for everything and I'm not kidding-there's even a checklist to make sure you've completed your checklist. I was told in my interview "we dont pay you to think". Didn't really understand that – more... at the time, but once I got there I got it. Every single detail of managing your department is laid out for you -every piece of merchandise and equipment is planogrammed (including the brooms and squeegees!) And woe unto the manager who doesn't pass the audits because not only are you talked down to, the results weigh heavily in your bonus calculation. The upper level execs (who introduce themselves as "Mr. . . ." But call YOU by your first name) Often say "what's so difficult about that" -which us usually true, but balancing the "that"they're referring to with all the other "that's"they expect is virtually impossible. Lots of good people work there and deserve way better treatment than what they get. – less