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Tom Thumb
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146 reviews

Tom Thumb Employer Reviews

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  • Job Work/Life Balance
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Terrible Management
Bookkeeper/ Recruiter/ File Maintenance Clerk (Current Employee), Southlake, TXDecember 12, 2014
Pros: discount on store brand foods
Cons: no breaks, no health benefits
I loved the company when I was a cashier but the more I worked with management the worse it became. The departments used spoiled food and there were a few harassment problems that management chose to ignore. People quit so often we never have a full staff. I never got a break or lunch even when I worked a full 8 hour shift. When working a 20 hour shift – more... I was given 1 lunch and no other breaks. – less
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Dedicated to customer service and keeping employees happy. Very creative and passionate staff that are prideful in their service.
Food Service Clerk (Former Employee), Flower Mound, TXDecember 9, 2014
Pros: discounts in store, raises every year, fun company events, positive work staff, efficient breaks and lunch times.
Cons: consitantly changing rules and employees creates drama and confusion sometimes
I loved working at Tom Thumb. A lot of my co-workers had been there for years, so their was a very mature and hard-working atmosphere. We got a little raise every year and always had company events we could attend too. I went to their Christmas event and actually won a TV! It was a fantastic experience. The store director was always positive and came – more... by each department in the store everyday to keep us motivated and make sure everything was on point. He always offered incentives for great employee customer service during our weekly (sometimes daily) huddles in the morning. He encouraged us to have fun as well as stick to the main points of customer service as well as our particular job functions. I felt comfortable there and the employee benefits on our store card where amazing. Of course like any job there were it's fair share drama between employees and/or managers, but it was always handled correctly and we always moved forward. One time I accidentally sliced my finger on a deli slicer and they were very professional to me about taking care of it and calling the correct people to report the incident. They were also very flexible with me when I was pregnant and understood when I could not come into work and showed that they cared. Overall it was a great place to work and I loved it. – less
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teamwork
Clerk (Current Employee), Milton, FLNovember 18, 2014
Pros: you learn goo people skills
Cons: you do not get a break
A typical day at work is waiting on costumers and getting your daily shift duties done. In addition this job has taught me how to deal with people. I know how to handle complex situation and how important it is to keep the costumers happy, so they keep coming back. The mangers here are very understanding and working with me on my school seclude. The – more... hardest part of my job is that some costumers are not happy not matter how are you try. However the enjoyable part is the costumers that really needed your help and was very pleased with your service. – less
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cashiering was boring
Cashier (Former Employee), Hurst, TXNovember 17, 2014
Pros: easy
Cons: didnt usually get allotted breaks
a lot of standing around, awesome managers. pretty boring. a very easy job. most customers awesome, some customers literally crazy
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Customer Service is Key.
CLERK/EMPLOYEE TRAINER (Former Employee), Pensacola, FLNovember 14, 2014
Pros: meeting people from all walks of life.
Cons: breaks only during slow times.
I always enjoy meeting new people, and working in this field provided opportunity to do so. My co-workers were great and management for the most part was very fair.
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great job
Night Stocker (Former Employee), Dallas, TXNovember 7, 2014
I have learned a lot from being a cashier to being a manager. It give you the opportunity to move up. A great place to learn different positions in the workforce
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Great Company
Manager (Current Employee), MiltonNovember 6, 2014
Pros: good benefits
Tom Thumb is a great company with good benefits. When they created a joint venture with Kroger it became more uniformed and professional compared to other C-stores. Definitely a step above other competing C-Stores.
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Great Company, Good Values
Department Manager/Sales Associate (Current Employee), Southlake, TXNovember 4, 2014
Pros: good work enviroment, advancement opportunities, benefits(full-time associates), good values, associate recognition
Cons: uniform could be more flexible considering the amount of moving you do, minimum wage
I have truly enjoyed working for this company. It promotes the values that I believe are most important in having a successful business.
However, I am disappointed in the management's lack of fairness and the strong favoritism.
This company has challenged and developed me to be a wonderful leader in the business world. They have provided with the training – more... that I needed to succeed in a management role, but again, I am disappointed that they do not practice what they preach.
If you are looking for a company that you can advance in, this is wonderful place to start. I started out at minimum wage and within a year I was playing a major role in my store.
They have high expectations to for their employees to perform and to provide a superior shopping experience to all guests. I am happy to have worked for this company before it begins it's merge with Albertsons. – less
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The job I needed as a high school student
Cashier (Former Employee), Allen, TXNovember 4, 2014
I was given a structured work environment that assisted me with perfecting my customer service mentality.
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fast pace job
overnight stocker/warehouse (Former Employee), Arlington, TXOctober 27, 2014
it was hard in the beginning but i learned to manage it throughout the work day. the management was excellent and the co workers were good. the hardest thing bout the job was stocking the products by bar code. the most enjoyable thing was learning how to stock the products and making them neatly stocked and getting the good compliments.
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fun group of people
Order Puller - Shift Leader (Former Employee), Dallas, TXOctober 15, 2014
The company went bankrupt and I was laid-off. I worked for Alterman for 10 years and enjoyed going to work.
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Working face to face with customers distributing prescriptions
Pharmacy Technician (Former Employee), North Richland Hills, TXSeptember 23, 2014
Pros: short shifts
Cons: dealing with insurance companies
Type/Sell Prescription drugs
Learned how to prescribe drugs
Good management
Positive coworker
Calling insurance was the hardest part
Easiest part was dealing with nice customers
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Best place to work
Customer Service Representative (Former Employee), Hurst, TXSeptember 18, 2014
Pros: everything
Cons: nothing at all
Team work hear is super and awesome,we are like a family and the store manager is just outstanding and very co-operative.I love every minute of this great company.
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Has some really great employees
Deli Associate (Former Employee), Navarre, FLSeptember 16, 2014
Regular day of work consisted of ensuring customers were satisfied and would return again.
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The co-workers were cool
Praised by management (Former Employee), Duncanville, TXSeptember 4, 2014
Pros: starbucks in the store
Cons: short breaks, no benefits
The general workplace was fine. Clean anyway. I didn't like that they weren't willing to pay me more than they did, especially for the amount of work that I did.
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n/a
Cashier/Fuel Station Attendant (Former Employee), Dallas, TXSeptember 2, 2014
it wasent all it was cracked up to be..........................................
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the place is horrible
Cashier (Former Employee), Dallas, TXAugust 29, 2014
the only pleasant part about the job was interacting with the customers.
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decent company to work for but pay isn't good
Starbucks Manager (Former Employee), Lewisville, TXAugust 10, 2014
moved up quickly but to start off the pay isn't great. Could offer better health insurance.
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Productive environment and an opprotunity to grow
Lead Cashier/ Bookkeeper/ Customer Service (Former Employee), GARLAND TEXASAugust 9, 2014
Pros: customer service
Cons: bad benefits
My work as customer service cashier required me to communicate with a diverse range of people, some of whom represented difficult challenges. I was handling cash, transactions, checks and also reporting claims. I refined my communication and customer service skills to the point where I was nearly always able to smooth ruffled feathers, solve problems, – more... and provide satisfaction to customers. – less
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good invorment .different people everyday
Cashier (Former Employee), dallas texasAugust 4, 2014
I cook clean make special food on request .......I learn you have to have much patience with customers even if you do not agree with the situation .coworkers was good they teaches me everything I needed to know ....hardest part was messing up the order and they would get a attuidue but I would take it and move on....the most enjoyable time was making – more... the customer happy each and evrytime they cae back and they already knew your name – less

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About Tom Thumb

Dillon Companies, which began as J.S. Dillon and Sons Stores, has been selling┬ábread to America's breadbasket bread since 1921. – Read more