Retail Store Associate
Tools Plus - Waterbury, CT

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Retail Store Associate

Since 1979 Tools-Plus, has been providing the local community with the broadest selection of Hand Tools, Power Tools, Woodworking Machinery and Accessories from top manufacturers. I began business with a 600 square foot rent, and since grown into our very own 9000+ square foot building, located in Waterbury, Connecticut!

Our Retail Store Associate position is located at our retail store in Waterbury, CT and is a Full-Time position with plenty of room for advancement! We are searching for someone who likes a challenge, is energetic, hard-worker, a team player and enjoys working in a FUN fast-paced environment. If you are that person, we encourage you to come join our tight-knit team of tool-nuts!

Job Description:

  • Assist with customer’s hand and power tool questions
  • Take sales orders – online & phone
  • Stock shelves
  • Keep store clean
  • Provided exceptional customer service
  • Resolve customer problems and/or complaints with optimal solutions
  • Ensure interior and exterior of store is maintained to company standards
  • Cross-training required
  • Self-motivated and able to multi-task
  • Ability to adapt to changing priorities
  • Carries out all responsibilities in an honest, ethical and professional manner.
  • Additional responsibilities as required


  • Age 18+
  • Knowledge of Tool/Construction industry required
  • Strong interpersonal, motivational and organizational skills
  • Sales experience
  • Customer centric
  • Excellent follow up skills
  • Strong written & verbal skills
  • Attention to detail & accuracy
  • Willingness to be cross-trained
  • Ability to work independently & as a team
  • Proficiency in Microsoft Office
  • Able to work in a fast-paced environment
  • Passion to work hard in a fun environment!

Salary: Competitive (depends on experience level) and a full benefits package including Medical and 401K

No Agencies please

About this company
Tools Plus has the guaranteed lowest prices on cordless tools, hand tools, and woodworking machinery.