Operator, Topeka, KS - March 26, 2015
Everyday after I clock in I get right to work. I am on the phones full time and I hold a lead position. I manage a small group of co-workers. The hardest part of the job is trying to make what callers say make since to others. A lot of times they know what they are talking about and I have to pretend that I know exactly what they mean.