Max 40 Hours Per Week / OT Not Allowed, as a department "manager" you really are a glorified shift manager. No real opportunity to share ideas or new ways of doing things, interview prospective associates or run your own department.
Issues brought up to the operations team are simply brushed off with excuses, but if you don't meet "expectations" its a different reaction.
I find that there simply is not enough time in the day to perform all the required work, as a manager, time should be provided throughout the day for paperwork, etc, instead, you are considered an associate and should be working the whole shift on the floor.
Perhaps if Tops payed a bit more and allowed the department managers to run their own departments, better quality associates and managers would be willing to stay and work harder.